Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    I found your Folder on my Outlook. I see an E-Mail from 9/18 in regards to an E-Mail you got from Rand with an activation code. Are we talking about a new subject here?

    Are we talking about the last Promo for the 720 (trade-in) that you bought online? If so, give me the order number.

    Thanks,
    Mark
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Map registration for the 720 (trade-in Promo). Has anyone gotten back an E-mail like Corkyf62?

    Thanks,
    Mark
     
  4. Corkyf62

    Corkyf62 Light Load Member

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    Yep, this is a new subject Mark. The first one was for a refund on an LTM purchase as at that time I didn't realize you get free LTM for a purchase & ordered before the promo ran out. You said you were going to try & get a refund for me. This issue is about trying to get the free LTM with purchase on the trade in promo. I sent the receipt, registered it through the dock, etc. I have also sent back the trade in unit.
    The order number is : #200003751 dated 9/15/2012. BTW the unit is working great. Thanks again.
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    Hope we resolved the 1st issue? :biggrin_25524:


    Thanks for the order number. I have the Product Manager looking into this. You may not be the only one.

    Thanks,
    Mark
     
  6. Corkyf62

    Corkyf62 Light Load Member

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    Thanks Mark.....Yes we did resolve the first issue. Have all my addresses & histories. I'm sure glad I didn't have to do it manually.:biggrin_2552:
    :
     
    Mark Kling Thanks this.
  7. former yankee

    former yankee Light Load Member

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    Mzrk, any updates on importing POIs into my 510? You sent my file off to Rand because it wouldn't import.
     
  8. Mel53

    Mel53 Bobtail Member

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    Hello,

    I am new here and am not very computer savvy.

    My issue is: I cannot update my TND 700, apparently there is a problem with the USB ... can you let me know what the fix is, I rely on my GPS very much and need to get it working again.

    regards
    Mel
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    I need to look into this.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    E-mail me.

    Thanks,
    Mark
     
  11. former yankee

    former yankee Light Load Member

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    Man, don't you ever take a day off?
     
    48Packard Thanks this.
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