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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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Page 514 of 756
  1. Dec 25, 2012 #5131
    Mark Kling

    Mark Kling Technology Contributor

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    They say 6-8 weeks and you should get an E-Mail from them.

    Thanks,
    Mark
     
    Mark Kling, Dec 25, 2012
    Mark Kling, Dec 25, 2012
    #5131
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  3. Dec 25, 2012 #5132
    Mark Kling

    Mark Kling Technology Contributor

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    710 - lightly squeeze the USB end of the DC cord to provide a more snug fit. If you are within a year of your purchase call Rand Support and let them know you are having DC cord issues. They should send you a new DC Cord.

    Thanks,
    Mark

    View attachment 40541 View attachment 40542
     
    Mark Kling, Dec 25, 2012
    Mark Kling, Dec 25, 2012
    #5132
    teqntexas Thanks this.
  4. Dec 25, 2012 #5133
    snafu

    snafu Light Load Member

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    Adam, I had this issue with my 510 and Mark suggested...

    Plug it into a wall socket and allow it to charge for a minimum of 12 hours, 24hrs would be best.. Cigarette lighters, laptops or plugged into inverters don't work in cases like what you're going through.

    It's worked for me on a couple of occasions.
     
    snafu, Dec 25, 2012
    snafu, Dec 25, 2012
    #5133
  5. Dec 25, 2012 #5134
    SavageSam

    SavageSam Medium Load Member

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    Any news on when the R.M. Dock will be Win 8 ready?
     
    SavageSam, Dec 25, 2012
    SavageSam, Dec 25, 2012
    #5134
  7. Dec 25, 2012 #5135
    48Packard

    48Packard Ol' Two-stop Shag!

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    720, purchased from you. I'm also afraid that in the midst of turning our current primary residence into a rental in preparation for a move, I may have also misplaced the copy of the receipt sent with the unit. Oy vey......now where are my shoes????........
     
    48Packard, Dec 25, 2012
    48Packard, Dec 25, 2012
    #5135
  8. Dec 25, 2012 #5136
    Mark Kling

    Mark Kling Technology Contributor

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    Not yet. I can ask if they have a possible release date.

    Thanks,
    Mark
     
    Mark Kling, Dec 25, 2012
    Mark Kling, Dec 25, 2012
    #5136
    SavageSam Thanks this.
  9. Dec 25, 2012 #5137
    Mark Kling

    Mark Kling Technology Contributor

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    DieselBoss can provide another one.

    Thanks,
    Mark
     
    Mark Kling, Dec 25, 2012
    Mark Kling, Dec 25, 2012
    #5137
    48Packard Thanks this.
  10. Dec 25, 2012 #5138
    SavageSam

    SavageSam Medium Load Member

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    Please,
    Thank you.
    Merry Christmas.
     
    SavageSam, Dec 25, 2012
    SavageSam, Dec 25, 2012
    #5138
  11. Dec 26, 2012 #5139
    Dieselboss

    Dieselboss Technology Contributor

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    A. - Don't worry about the Lifetime Maps. You said that you mailed in the receipt and the LTM coupon, so your unit will be in their registry. You're covered.

    B. - Does not matter if you lost the proof of purchase since you got it from us. Any time you need another copy, or any problem with lifetime maps registration, just PM me or call us.
     
    Dieselboss, Dec 26, 2012
    Dieselboss, Dec 26, 2012
    #5139
    48Packard Thanks this.
  12. Dec 26, 2012 #5140
    Mark Kling

    Mark Kling Technology Contributor

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    If you have Dock version 1.0.4721.16210 then is is Win8 ready.

    If you have the above version and the Dock does not see the device, then restart the Dock. You can go to your start up tray (lower right on your computer screen) and find the blue/white looking snowball. Right click and then left click on exit. Go to your start up menu to find the Dock program and restart.

    Thanks,
    Mark
     
    Mark Kling, Dec 26, 2012
    Mark Kling, Dec 26, 2012
    #5140
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