Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. smokinbanger

    smokinbanger Bobtail Member

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    And what is the code for testing?

    The reminder is nice but when visiting the site/store I only find map updates for 510/710/720. How do we update the MAPS on a 500 (C)?
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    HI all,

    I am back after 3 days of fun with Outlook. I got a slight PW takeover, so I had to redo a lot of computer cleanup, .pst files repair, PW changes. I do use I-Map, so no loss of older E-Mail's.

    Thanks,
    mark
     
  4. Mark Kling

    Mark Kling Technology Contributor

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  5. Mark Kling

    Mark Kling Technology Contributor

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    Try running off the Dock, under tools, D&R (diagnostics/Repair).

    If it still happens after you try this let me know.

    Thanks,
    Mark
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Slightly squeeze the USB end of the DC cord.

    View attachment 42569


    View attachment 42570

    Thanks,
    Mark
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Do you have Life Time Maps?

    Thanks,
    Mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    New models,

    Drivers, I can neither confirm, nor deny any new models till they are made public by Marketing. But, on the upscale, Rand is always looking to improve any truck navigation device to meet the needs of you the Professional Driver.

    Thanks,
    Mark
     
  9. smokinbanger

    smokinbanger Bobtail Member

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    Feb 2, 2013
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    no, I haven't bought them because the store says they only work on the 510/710's
     
  10. Eaton18

    Eaton18 Road Train Member

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    My 510 is still acting up. Do you recall me posting about the Weigh Station warning prompts? Well they started again today. While approaching the Matfield Green service area on the Kansas Turnpike (I-35), the Weigh Station Ahead popped up, and it had that "Rest Rooms" at the bottom of it. It would also throw the Weigh Station warning when I approached the toll booths in Emporia, KS and Eldorado, KS. Those prompts did not have the "Rest Rooms" on it.

    Also still getting the annoying "Your Route will lead you on a dirt road". The warning is fine, what is not fine, is that they do not dismiss unless you press the Close button.

    I was not getting the bogus weigh station warnings last week, or for some time, until today. I done nothing with unit, didn't dock it or try to update it until this evening. Upon doing so I got the scan and fix prompt and allowed it to do so. Then I ran the D &R, and again it found 2 files that needed repaired, one being the UserGPS.ini. I allowed it to repair them, which more than likely was to no avail.

    My opinion, Rand screwed up when they updated the programming or whatever. I did not have these issues until then.
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    I would like to do this... when you get to high speed internet I want to grab your files via TeamViewer and place on my test 510 here and see if I can recreate the issue of this weigh station/rest area.

    The Dirt road issue. I am close to figuring it out. I do have one location in Mocksville, NC that I can get this warning each and everytime. I am working closely with the GIS department in this matter. I should be getting the new maps here shortly for testing and I will use that location to see if this dirt road warning has been fixed or not.

    Hang in there, I know it is fustrating at times, but I need your files and if I can duplicate the issue, then we can narrow down the cause. I do this daily with the testers with issues such as these.

    Thanks,
    Mark
     
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