Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Just my finger tips. I may have to buy some screen protectors.


Side note-

Did anyone else send in for the TND GPS $30.00 rebate offer and have it rejected? Inmar (the rebate processing company) keeps changing the rules of the game so they don't have to pay out. First it was no purchase date on receipt (there was) and then they claimed the rebate offer date was invalid.

 

Unplanned Mark.

 

Email sent.

This happened during average, ordinary and general daily use with nothing but my fingertips.

My unit hasn't fallen off the mount and whenever I take it out of the truck, I put it into the original box (my RM case from Amazon hasn't arrived yet) so it's protected from any and all damage.

These aren't cheap... So, I handle it with kid gloves.



I'm almost afraid of dragging my finger across the screen to scroll the map for fear of gouging the screen any further. It happened just that easily...

What are the chances that RM would cover this?

Thanks Mark.

BTW- Did RM ever get back to you concerning the low ground clearance POI?

 

Good day ! I have TND 720 that developed a problem discussed earlier in this post but I can't seem to find a solution. After updating to 4.31.3322.0040 unit developed occasional delayed response to a touchscreen after start up. Clicking on agreement button would take up to a minute to go to the next screen, and that's in the event if it would advance at all. Sometimes " "Gave up waiting for the main navigation to initialize!" message would pop up. Most of the time hard reset would cure the problem, but recently " system file missing! " error comes up and it will not reset. Unit connected to a dock shows " connected " but dock doesn't recognize it being connected even though windows pops up 2 dialog boxes with options to view files on the device itself and memory card ( 16Gb SDhc class 1 ). Is there a list of system files needed ? How can system files be re-loaded to the GPS? Any help is appreciated ! Thanks in advance !

 

Both , GPS & SD card are FAT32.