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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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Page 231 of 470
  1. Dec 1, 2015 #2301
    Toona67

    Toona67 Light Load Member

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    63
    Oct 23, 2015
    0
    That is a lot less then I had anticipated, was expecting more like 2-3x that.
    Thanks for the rapid reply sir.

    Mark
     
    Toona67, Dec 1, 2015
    Toona67, Dec 1, 2015
    #2301
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  3. Dec 1, 2015 #2302
    Balakov100

    Balakov100 Road Train Member

    3,937
    2,635
    May 10, 2012
    Temple, TX
    0
    On my 720 on really bumpy roads.
    The Light next to the power button flashes green/red a lot.
    Obviously out of warranty.
    Do I need to look at buying new one soon or is there an easy fix.
     
    Balakov100, Dec 1, 2015
    Balakov100, Dec 1, 2015
    #2302
  4. Dec 1, 2015 #2303
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Is the power cable wrapped around the bracket or hanging loose? It not wrapped it could be pulling at the Power connector when you hit the bumps.

    Thanks,
    Mark
     
    Mark Kling, Dec 1, 2015
    Mark Kling, Dec 1, 2015
    #2303
  5. Dec 1, 2015 #2304
    Hegemeister

    Hegemeister Road Train Member

    1,912
    1,660
    Jun 16, 2012
    Mechanicsburg, PA
    0
    Same thing with mine. The connector is flakey. I switched to the USB cable that came with the unit and bought an adapter. Works perfectly.
     
    Hegemeister, Dec 1, 2015
    Hegemeister, Dec 1, 2015
    #2304
  7. Dec 1, 2015 #2305
    Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
    0
    You need to watch the Adapters, if they do not supply 5vdc @2amps, you will run into issues such as black screen, lines in screen, etc since it is not getting the full current load.

    You always can lightly squeeze the flat section of the USB end of the DC cord to give it a more snug fit.

    Thanks,
    Mark
     
    Mark Kling, Dec 1, 2015
    Mark Kling, Dec 1, 2015
    #2305
    Toona67 Thanks this.
  8. Dec 2, 2015 #2306
    jmroadhog

    jmroadhog Medium Load Member

    443
    193
    Apr 26, 2012
    Grand Forks BC
    0
    I have actually had several issues like this and found the lighter plug end to be the culprit so anywhere I plug in whether it be just to the lighter plug or to a 3 way box I cut off the tines on a plastic fork and jam at least 2 of them along side of the plug, has always fixed the problem and has kept the power connection nice and tight even on very rough roads.
    This is in regards to post #2303
     
    jmroadhog, Dec 2, 2015
    jmroadhog, Dec 2, 2015
    #2306
  9. Dec 2, 2015 #2307
    GenericUserName

    GenericUserName Road Train Member

    1,543
    13,065
    May 17, 2014
    Santa Monica, CA
    0
    Hi Mark, my 530 freezes occasionally from 1-3 times a day and i have to reset it to get it going again. I am fully updated as of a couple weeks ago. Is this a known issue for this model and is something being done about it? Thanks
     
    GenericUserName, Dec 2, 2015
    GenericUserName, Dec 2, 2015
    #2307
  10. Dec 2, 2015 #2308
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Same thing I did... I find Wendy's work the best.

    Thanks,
    Mark
     
    Mark Kling, Dec 2, 2015
    Mark Kling, Dec 2, 2015
    #2308
  11. Dec 2, 2015 #2309
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Yes,, RM has been working on this issue. Believe me we are hot on it. This is all I have been testing the last few weeks.

    It is a deep bug code issue and very hard to duplicate or track down.

    It seems to affect the 530/730 more than the 520/720.

    Thanks,
    Mark
     
    Mark Kling, Dec 2, 2015
    Mark Kling, Dec 2, 2015
    #2309
    GenericUserName Thanks this.
  12. Dec 3, 2015 #2310
    Balakov100

    Balakov100 Road Train Member

    3,937
    2,635
    May 10, 2012
    Temple, TX
    0
    Yes it is.
    Did that when I first got it.

    It is getting quite a bit worse to.
    Plug in the unit bad or the lighter plug?
     
    Balakov100, Dec 3, 2015
    Balakov100, Dec 3, 2015
    #2310
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