Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Truckersheldan

    Truckersheldan Light Load Member

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    If I would do this, what exactly do you need me to do. What all do you need me to send? I really liked the 510 and it would be great to be able to use it again. Thanks for the help Mark.
     
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  3. jmroadhog

    jmroadhog Medium Load Member

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    Grand Forks BC
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    Have you contacted RM/CS and are they unable to help you to get your Tablet functional??
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    Odd, the 730 has a tight connection. PM me if you are able to send me the two units before GATS.

    Thanks,
    Mark
     
    askjiji Thanks this.
  5. Mark Kling

    Mark Kling Technology Contributor

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    Sounds like the mini-USB, have you contacted RM for warranty? If out of warranty, PM me.

    Thanks,
    Mark
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    PM me.. I will be able to replace it at GATS if you ship it to me. In the PM remind me of the unit you have.

    Thanks,
    Mark
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Will it charge on the AC cord? If not PM me and remind me of the issue.

    Thanks,
    Mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    Some things going on with the 730 I cannot comment on, but when you get a unit from RM, do you put any of your files such as address book on it or do you run it like it came from Richmond?

    If you put your files on it I suspect that your files are corrupt. Not much I can do with corrupt files except delete them. It could be in the Navi/User, RM/User, or RM/data folders.

    In the next core code we resolved the constant writing to the files to lessen file corruptions.

    Thanks,
    Mark
     
    freight shaker Thanks this.
  9. Mark Kling

    Mark Kling Technology Contributor

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    You might have to send that to me to look at.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Here is the issue, you do have a lane separation that is probably affecting turning across traffic.

    I can send this to RM who will relay to HERE. It will be up to HERE to correct if they chose too.

    cross over.jpg

    Thanks,
    Mark
     
    Voyager XII Rider Thanks this.
  11. Mark Kling

    Mark Kling Technology Contributor

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    There is a polarized screen protector you can get from WalMart to resolve this.

    Thanks,
    Mark
     
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