Xzay, I am an older white guy and cannot POSSIBLY know how it feels to be in your skin. Period.
You asked how to deal with rude shippers and receivers and in your OP noted that your race may be a factor. I'm certain that it may be. Your age and the fact you work for Swift may also be factors.
You were asking for advice how to handle these situations. As I noted in my earlier post, the very best path forward is to begin by treating others with respect. If they don't return the favor that's on them.
One thing I am proud of is that trucking is an opportunity for anyone. When I first started trucking in '77 it was RARE to see a non-white male driving a truck. I got back in trucking a few years ago, and it makes me GLAD to see folks of ALL stripes driving.
If YOU are subjected to racist treatment I cannot tell you as one human being to another how to deal with it. I abhor it. But, as a fellow professional driver your job is like that Marine mantra, "Overcome. Adapt. Improvise."
Be professional. Thank them for their business. Move on.
How do I deal with rude shippers / customers
Discussion in 'Questions From New Drivers' started by Xzay, Sep 5, 2016.
Page 7 of 14
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double yellow, bzinger, TripleSix and 1 other person Thank this.
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How about we throw the race card away?Race or age has absolutely nothing to do with the customer being rude and neither does who the driver drives for.Hell customers don't know what reputations a certain company has they look for the cheapest carrier and I bet Swift has more customers then most.The customer is just plain rude from the time he punches in till it's quitten time And gets worse thruout the day.
bzinger, austinmike, SHOJim and 1 other person Thank this. -
Lepton1, Xzay and driverdriver Thank this.
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Lepton1, Xzay and driverdriver Thank this.
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You do the same thing you do when every minute counts and the idiot at the Loves takes his 30 at the pump.
Otherwise, you'll get in 12 fights a week and you're bound to lose some of them.
If you win, it won't change the ashhat and if you lose, he'll think he was right.
Just let it go -
Xzay Thanks this.
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I am African American as well. Started with swift when I was 21 as well. I'm 32 now. If I had a dime for every time I felt like I've been disrespected I probably could retire lol. Some discrimination may be just because you drive for swift and their reputation for f ups. It also could be your presentation. Your attitude, attire, how u speak to them. Hopefully it's not racism. Next time it happens record it and get it to the proper personnel. Gotta have thick skin out here tho or they'll eat u alive. Fellow drivers included.
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Why can't we all just get along?Lepton1 Thanks this. -
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