Rand McNally RMA and support on this site....

You happen to have the RMA number? I forwarded what you posted to Senior Management.

Mark

 

Conversation me your phone number. The CS supervisor would like to talk with you in regards to your post.

mark

 

My TND Tablet 80, The RM services stop, my dash cam would not open and the truck GPS would not open. Thankful I was home and not on the road since I had to use the WiFi for support to help fix it. They were really nice and helpful. If I was on the road I would of had to buy another one just to make sure I stay on track. I know us new guys should just read a map like the old days. I wonder if everyone who says that still writes letters and mails them instead of using their cell phone. Technology is horrible.
My GPS is 3 months old.

 

Anytime you have issues with RM Support and RMA's, please let me know and start a Conversation with me and let me know your Name and RMA number.

I deal directly with the supervisor over Customer Support along with higher management.

Thanks,
Mark

 

Yes, I still write letters and mail them. I also still read BOOKS (Ooo, evil runes!) made out of paper and ink.

And I gave up having a single, stand alone GPS. Rand McNally's paper map has always been good enough, and Google Maps with satellite view can give me good last mile directions (written on paper with and actual pen!)

 

hey mark heres one for you. i have had 3 units in 7 years starting with the 520. my main use is to track the fuel and miles run for ifta. loved it. had a 720 no big problems and then a 730. it was a pos and they finaly exchanges it with another. same isue no signal at start with out spending 20 min resetting every time. finaly got tired of it and got the 740 after x-mas. now i find out that i can not get the miles and fuel reports off of it because it is android based. so now i have a 400.00 boat anchor. there was nothing said about this not working any more on box or any where in ops manuel. i repeat that was my main reason for the units since the 520. now tech says sorry sir the dock feature is no longer used and you cant download the files. randy m. 309-275-1079. i would like my $ back as this is bs . or talk to someone with some brains as that is not a option with the tech line that took from 9 till 12:30 today to talk to 1st person.