Death of Rig 4416

What a last two days. Went to Fort Dodge, IA yesterday(12/29) for service, instead was to pick up a load to Eagan and Blaine. Shawn went to hook up to the trailer, first the trailer dropped, then he got it back up, then he hooked up the air lines and one hand (red) broke. Got someone to come out to try and fix it, but the tech took off and never showed back up even after he broke the second hand (blue). Then shawn called his breakdown department, they were unable to get someone out last night to fix it. They also told him (shawn) to call back this morning (12/30), he did and was on hold for 2 hours. They (breakdown) found someone but it was going to be 4 hours before they came to fix it, the vendor called, Shawn explained what was going on, and the vendor said they were on the way. Half hour later, the vendor calls back and says that they would not be coming to fix the trailer, they had an "emergency". So, Shawn and I left Fort Dodge, and came home to Dad's. We get to Faribault, and the truck starts acting weird. Get by Taco Johns and the truck stops working completely. Would not start back up. Shawn called breakdown and they are sending out a tow truck. Now, Shawn has to wait til Monday to see what the plan will be. What a crappy couple days. Oh and not to mention, when we were in Eau Claire (12/28), the truck stalled out with low coolant. Added coolant and then thermostat would not work. Now that is a big issue. What a lovely horrible the last week has been. And we still don't know what is going to happen with the truck until 1/2/2018. We are unsure if they are going to tow to Nashville, or have it fixed near by, so we can get back on the road once its done. We are not even sure if we are getting a new truck. I know that it needs a new engine, sweet smell means radiator and head gasket are done for, then a woody smell meaning that the rod went through the engine block. I know my #### because I was to be trained in the military for air craft and big rig mechanics. Of course, no one is going to listen to a girl that doesn't work for the company but gets paid to do the driver's paper work. They are never going to listen to a passenger who has been trained in the mechanical works of big rigs. Kinda stupid I would say. Idiots in Fort Doge at the International shop named O Hallerons, and a DM that would have his drivers be unsafe with broken trailers in icy,, snowy conditions (really crappy weather).
P.S This is written by the passenger of the rig, the driver, Shawn, was busy trying to figure things out.