Random LTL Rants (all are welcomed)
Discussion in 'LTL and Local Delivery Trucking Forum' started by road_runner, Jun 21, 2013.
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I always hated having to creep through Amish areas. Not a good idea to do even the speed limit when there might be a buggy out of sight over the next hill.
MACK E-6, Bob Dobalina, road_runner and 1 other person Thank this. -
road_runner Thanks this.
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Had to tow a ODFL tractor that broke down. No way To get from rear on the highway
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Anyone else have to deal with CODs marked “certified funds only” thanks be to deadbeats that don’t know how to pay their bills?
Or do I work for the only bottom feeders that will haul that garbage?misterG and Bob Dobalina Thank this. -
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MACK E-6 Thanks this. -
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For the most part, I hate CODs. I have a few customers where I have to call ahead and they ask how much to put on the check before I show up. Perfectly fine.
But then you got these billing screwups that don't check the right boxes on a PREPAID delivery and you get a COD flag. Then it gets really awkward really fast when you surprise the consignee with a random shakedown.
Worst one I had was two years ago when a co-worker delivered a piece of freight and I had to go back to his stop to pick up a check. The conversation between me and my dispatcher went like this "hey, so Eric dropped off these barrels of whatever to this customer. The billing guys screwed up and it is actually a COD. I need you to go there and collect $652.24 or have them return their freight."
This ended up in a 20 minute shouting match between the customer, my dispatcher, and the shipper. And I got to be in the middle of it. About 9 phonecalls later to corporate, it turns out the shipment WAS prepaid after all.
It was an exceptional waste of time and people lost their composure over something stupid. The customer shook my hand and apologised about losing his crap on me. I wasn't offended... I probably would have done the same thing I told him.
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