Rand McNally ELD-50 - Are we the only ones having issues?

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by ohiouser, Dec 29, 2017.

Is the Rand McNally ELD-50 and android app working for you?

  1. Yes

    3.6%
  2. no

    67.9%
  3. sometimes

    28.6%
  1. skellr

    skellr Road Train Member

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    I did mention the PC was up to date right? From Microsoft Update which is going to include updates from .Net. That argument is not applicable to the situation as I have explained. Please pay attention.

    Stress testing is often automated, and you did mention putting in variables. Variables are for what now? Coding/programs/logarithms. How do you input the variables? If it involves a keyboard then I think you are confused.

    If you Computer was put together by Rand then yes. This takes us back to the Toshiba, HP, Lenovo problem. They all have problems with running the same software is it their problem or a software problem?

    Unmolested packaging tape? What are that chancedsI would get returned/defective items from TND x10/x20/x30/x40 every time? Very slim to none.

    Ok, how about "file integrity check"? is that a better term? Dock thinks the device is ok what ever the problem is. And i'm not trying to restore it from a bad backup either.

    Ford is actually recommending people to stop driving those vehicles. Maybe Rand could do the same. Give me a refund for x10/x20/x30/x40 and I will gladly shut up.

    Whats with the repeated ELD mentioning? Technically this is an ELD thread and my point should therefore be moot?
     
    Oldironfan Thanks this.
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  3. Mark Kling

    Mark Kling Technology Contributor

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    So I cannot put in different settings which are variables with my fingers?

    Stress testing is not always automatic. I drive in my car to stress test with the different variables in inputted.

    Server to computer to unit. If you have a corrupted file from the server to the computer, then that corrupted file will be pushed to the unit. If you do a D/R, then it will check against the files on the computer, not server. The option is to force a new download of files. But, you cannot connect a x40 to the Dock.

    Again, did you try to start the Dock in Safe Mode? If it works then a program that is loaded in regular boot up mode is conflicting with it. If it is still having issues, then clear the registry of any instance of the Dock, delete the hidden folder, and then download the Dock again. Again, you keep mentioning Dock issues, but do you use the Dock still or is this past history again?
     
  4. skellr

    skellr Road Train Member

    8,737
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    The Village, Portmeirion
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    Why you you need to input variables if it was't for a program to run? Is there a a person trapped in a "testbox" interpreting the variables you input or is the some sort of program doing it? If you didn't use a program at all then you wouldn't need variables.

    I wasn't quit clear on that responce...
    I just threw x40 in there because it suffered the same problem as x{1-3}. Meaning "even the recent x40" has issues so we can avoid that all together.

    I keep mentioning Dock issues because you keep bringing them up... I've explained that already.
     
  5. skellr

    skellr Road Train Member

    8,737
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    The Village, Portmeirion
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    Don't worry about the Dock, it's messed up too. x40 dosn't need the dock, we don't need to worry about it.
     
  6. Oldironfan

    Oldironfan Road Train Member

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    May 22, 2017
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    This is perfect example of why paper logs have gone up in price. When the cover says " ELD back up Log book" only $3.99.
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Dock might be on your computer(s), I have seen no other reports of Dock Issues..

    X40 does not use the Dock, I mention how to repair the GPS files.

    So do you want my help or not with the Dock?
     
  8. skellr

    skellr Road Train Member

    8,737
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    Nope.
     
  9. infinity1096

    infinity1096 Bobtail Member

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    Feb 28, 2018
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    Is anyone still experiencing issues with their ELD-50 Device?

    After the new patch was downloaded, the ELD now converts the driver from on duty- to off duty.
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Did you log out/in and see if it corrects?

    On the Portal does it show correctly?
     
  11. infinity1096

    infinity1096 Bobtail Member

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    0
    Feb 28, 2018
    0
    Hi Mark,

    Thank you for your continued assistance to everyone on this page, it is appreciated.

    The driver logged out and in on numerous occasions since the last patch, and we are still having the issue listed above.
     
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