Anyone else have issues with a Landstar broker?

Every load has its problems. Read your carrier's agreement with Landstar and see how they pay accesorials. Before you leave the wrong address you should contact broker and have them send new rate sheet with added pay. Let broker tell you what to do in writing before you leave wrong address. Landstar is pretty good in listing everything they pay for in contract.

 

Maybe that LS broker can’t sleep very good at night and he can’t figure out why ??

 

I'm a broker myself, but so many bad issues with landstar agents calling on my posted loads. Aside from one guy there I have them on No Load.

 

For the most part, Landstar agents seem to know little to nothing about the load they are handling. No touch loads requiring a lumper at the point of delivery, wrong information on the rate cons, and not being able to get the broker to answer the phone during the trip just caused me to stop bothering with them. I haven't hauled a Landstar load in about 3 years.

 

I called them about a load this morning that was 438 miles and 3 stops. They only wanted to pay $750. I laughed and told him good luck on finding someone to do that. It was a light load but full load still. And three stops?! No way for me to justify that.

 

The main problem I've noticed with Landstar is most offices have separate sales and logistics staff. So the person booking the truck has never communicated with the customer, and has no vested interest in being able to communicate the right information.

 

Likewise, won't touch them. We just say "Landstar won't approve my contract" and don't even mention the Freightguard report a mile long.

 

The freightguard reports make for some entertaining reading, at least.

 

I dealt with land star as a carrier, luckily never had any issues because i would not let my truck get any where near the load until i walk the whole job with them and verify contacts on both ends. That saved us tons of pain besides we do heavy hauling where my driver load and off load commodity 70-80 % time.
Now as a broker i am glad i dont have to deal with 'em. i know few agents around my town not bad guys to chat but as far as doing business i would be super extra careful with them.