Hi guys! Need some advise. Got stuck in St Louis, MO. I ve got T 2000 with a little 120.000 after complete overhaul. Realised that oil went to coolant so stopped by Kenworth to get it fixed. After few days finally they let me go. GOT an oil cooler changed. SO started to drive and after just 2-5 miles the engine exploded. I have no idea what happened but trying to avoid all negative conclusions from Kenworth I got my truck towed to Cummins. After short examination Cummins guys told me that the problem was all about Kenwort's incorrect installation of that oil cooler but, as always, they need more time to work on the destroyed engine to make a final decision (which means much more money for me). But suggested to go straight to Kenworth since they must have all responsibility of the problem occured. I got my truck towed to Kenworth and of course, they are we're refusing all the responsibilities what they did. But guys, I did only few miles away from them up on a highway and I lost my truck. Any advise will be appreciated.
Truck repaired at Kenworth, and a few miles out engine blew!
Discussion in 'Ask An Owner Operator' started by Kwt2011, Apr 12, 2019.
Page 1 of 2
-
-
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
-
Did they write down you’re mileage on the paperwork?
-
Yes . They got all paperwork from previous overhaul repair
-
We ve got everything, even where the tow truck picked me up ( mile marker).
-
Rideandrepair and Rounded_nut Thank this.
-
You need to contact the Regional Customer Service Manager or similar Kenworth Rep. I had a problem once with Detroit Diesel, Contacted Customer Service and after a lot of complaining, got approval on parts $2100.00. I paid labor $1700.00. Blown head gasket @ 540 k. Out of warranty @ 500 k. It’s worth a shot, anyway.
PE_T and stillwurkin Thank this. -
They're gonna argue because you didn't take it straight to them that Cummins did it. Ok, yeah they ####ed up but taking it somewhere else was the wrong move and it's going to be a bigger headache now
PE_T Thanks this. -
Go to a Cardinals game at Busch stadium while you’re stuck there.
-
-
stillwurkin Thanks this.
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
Page 1 of 2