First Rejected Load

Discussion in 'Ask An Owner Operator' started by SteveScott, May 4, 2019.

  1. Freddy57

    Freddy57 Road Train Member

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    So what is the name of the company that owns the load. This story has a familiar ring to it.
     
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  3. adayrider

    adayrider Road Train Member

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    Ask your share holders, or let your conscience be your guide. Wait, its the same person with you. LOL
    You don't believe in giving extra when you make extra ( percentage ) So I think we know your answer.

    I'm just busting your stones so don't take offense.
     
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  4. Joeziah

    Joeziah Light Load Member

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    If you ever find yourself in possession of a bunch of food that isn't bad or the seal isn't broken or damaged, you can usually donate that food to food banks.

    They will give you a receipt and you can deduct from your taxes the full retail cost of the food you donated, even if you got the food at wholesale or cost from the shipper.

    Just a heads up, sometimes reefer guys don't realize that on rejected loads.
     
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  5. gokiddogo

    gokiddogo Road Train Member

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    I used to do that way back when I had those issues, customer said do not do that anymore, because in past someone gets sick from their product, they're on the hook.

    Stupid, I know. That was with produce ltl deliveries back when I was still a company guy. I don't miss the problem fixing. I was good at kicking off tons of deliveries per day. If they'd of paid me about double what they were I would of kept doing it. Meh...
     
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  6. SteveScott

    SteveScott Road Train Member

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    Well I finally have an answer. I'm heading back to the receiver tomorrow (Tues) morning and they're going to re-palletize the bags and discard the broken ones. Then I'm driving them back to the original shipping address in California for a bit more than they paid me to bring it out here. It appears that I got into the middle of a war of wills between the two locations, and neither wanted to take responsibility for the problem or lift a finger to get it fixed. I made numerous calls to Convoy and it became obvious that nobody was calling them back. So I did some searching online and found a phone number for the executive offices in Wisconsin. I spoke with a very nice secretary for one of the VP's, and she let me speak with him. I explained what was going on and he gave me his cell number so I could text him a copy of the BOL. He started talking about his dad who was a truck driver, and understands how much crap we put up with. He was apologetic for the situation, and less than an hour after we hung up, I had a call from Convoy finalizing the return trip, with specific instructions on how much I am to be paid, and to throw in an extra $250 for a wash-out and truck wash in addition to 4 days of layover pay.

    I've always been a firm believer that when dealing with schmucks, go over their head and you can usually get results. In this case at least, it paid off.
     
  7. Tug Toy

    Tug Toy Road Train Member

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    Thanks for coming back with an update. Sounds like you pulled it off?
     
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  8. Midwest Trucker

    Midwest Trucker Road Train Member

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    Yeah I agree many would have moaned about it but he did it and let us know as he was leaving. He’s done some things that probably would have gotten himself fired from larger companies so I think he also appreciates having a job. Also, he had some medical problems for a while where he missed a lot of work and I ended up loaning him $1500 so he didn’t starve and kept the truck open for him to return to a job. So, a lot more to the story here I guess. I think I’ll knock $100 off his debt and call it good for everyone.
     
  9. Midwest Trucker

    Midwest Trucker Road Train Member

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    Heck yeah! Sounds like you took care of business and the big boss sent word down from above. Great to hear it’s gonna all be ok. Roll on 18 wheeler!
     
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  10. rollin coal

    rollin coal Road Train Member

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    Anyone else think it funny Convoy's automatic first response at the mention this rejected freight might have to go back to the point of origin and how that "is normally done at a reduced rate"? Which is complete BS if not an outright boldfaced lie. Rejected/returned product should always pay the exact same rate going back. Good of the company who's product it was to do that exactly right on that and paid you layover too. Just another fine example of how brokers only look to their own interests and not yours.
     
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  11. jammer910Z

    jammer910Z Road Train Member

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    Outstanding result.
    That VP at that company needs a hearty truck driver salute!!

    We need more of that kind. Seems HE understands who puts the grease on the wheels.
     
    86scotty, rank, JoeyJunk and 4 others Thank this.
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