I had an honest conversation with an uber driver who told me that they are taking about 40% of what he makes out of a trip. At least some of the trips. I was stunned and horrified then they can rip off people like that. They contribute so little compared to what a driver/car owner do. I think 10%- 15% would be fair but not the ####ing half?! Are we getting there too?
Very, very greedy!
Uber Turns Over Nearly All Freight Revenue To Truckers Analyst Says
Discussion in 'Freight Broker Forum' started by Eddiec, Jun 5, 2019.
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This thread is taking a negative turn. I'm no fan of Uber or any broker completely. I work with them but don't 100% trust anyone in a business transaction to look out for my best interests or wallet. How could I? They're looking out for theirs. That's the way we're ALL wired.
Everyone is trying to make the most of every dollar.
Every company will sell your info.
There is no love, never has been in business. That's why they call it business.
As for the quote above from some media source, keep in mind you can find a news story to back up anything you want to believe.SteveScott Thanks this. -
I take back all the good things I've said about Uber's app. After their upgrade, the app simply sucks.
The sorting and the load finding is a nonsense now. The graphics and app navigation controls misplaced.
The are also directing calls to overseas, perhaps India or Philippines, where those guys are ultra inept and lack the basic knowledge about this business. . They don't respond to your requests about getting additional info on this or that, just say "it will be escalated and someone from our response team will contact you soon" but they don't. This is not going the good direction
I start resenting them.86scotty Thanks this. -
I was directed through the phone tree directory to a call center in India.
I could not understand what the young lady was asking me. I hung up and called back.
This time a gentleman answered, he was a little easier to understand and resolved the issue for me. -
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Dino soar, Intothesunset, p608 and 2 others Thank this.
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I haven't had to deal with customer service much at Uber. Sounds like I should be thankful for that. Convoy for the most part has been great with customer service. I do notice with them when I call with general questions I'll get somebody with a heavy accent, so I guess I'm getting somebody out of the country. But when an issue gets escalated, or when I call looking for a load, I get somebody in Washington state where their home office is, and they do a good job.
From what I see Convoy and Uber have the same problems as dealing with any broker. They don't really understand trucking. At least Uber and Convoy have somebody available 24/7 unlike brokers.86scotty Thanks this. -
Intothesunset and SteveScott Thank this.
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
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