Abilene Motor Express....A New Place To Call Home

mitrucker · Nov 17, 2019

Evomalo said: ↑

I called them when I stopped for my ten. Then called again before I started rolling. Not that big of a deal really.
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Good on you driver.

Silverdriver · Nov 17, 2019

Finfn1372 said: ↑

@Silverdriver that load must be really high value.
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They said exactly that and then mention that they were the new monitoring company for the high value loads.
I was extremely happy to finish delivering that! Way to many phone calls.

JohnBoy · Nov 17, 2019

Silverdriver said: ↑

In the past years I have pulled many “High value “ loads and always with the shippers has been the ordinary procedure that we all know... You must travel 200 miles before stopping... etc,etc. No phone calls unless is an emergency.
But! Things are changing!
Some shippers are having a new company called “Sensiguard” do all the monitoring of the loads! This new company is a 24/7 deal.
I pulled a load out of Ontario, California going to Oklahoma and this people want you to call them before leaving the shipper or if for any reason you have to stop the truck before reaching your destination!
If you’re going to stop and fuel you must call them! Taking a 30 minute break you must call them! Going to the bathroom and you stop the truck! You must call them! I’m not exaggerating! Even when your going to bed! And after EACH stop before starting You Must Call THEM!
Now here is another thing with them... if you don’t call them “They Will Call You! And ask you what’s going on!
I
Click to expand...

I had an extreme HV load last year that was in excess of a million dollars. Same thing, call everytime you stop, call again when you leave. I picked it up in San Bernardino and went to Mississauga Ontario with it. I was crossing the Colorado River bridge on the CA/AZ line when my phone rings. It was the monitoring company asking me why I stopped. I told them I didn’t, they said their computer and tracking says otherwise. I politely told the young lady on the other end that apparently their state of the art system might have an issue. She said it doesn’t, I told her I’m moving and this conversation is over. 9 miles down the road I pull into the Loves in Lake Havasu at the 9mm, 230 miles from the pick up and well past the 200 mile limit. I no sooner pull the brakes and the same young lady calls me. Wanting to know why I stopped. I told her I’m past the 200 miles and need fuel, she then tells me I’m only 195 air miles away. I asked her to repeat that and she tells me again I’m 195 air miles. I did everything in my power to not laugh. I politely explained to her that I’m on the interstate, on the ground in a truck, not 30,000 feet in the air in a plane. She told me they go by air miles, I told her that I’m in a truck with a steering wheel, not a 747 with a joy stick. From that moment on, it was a complete cluster dealing with them across the country. When I got to the border crossing in Michigan, in the middle of the day, there was an issue with the customs paperwork that took 4 hours to fix. In those 4 hours, this same young lady called me every 15 minutes wanting an update. I finally told her to call the Canadian authorities at the Sarnia crossing and ask them. From now one, whenever I go across the border with an HP load, I make sure I get and extra bone thrown in for the border crossing, otherwise, I’ll leave my passport home.

jarhead0311 · Nov 17, 2019

My HP load must not be high value since no phone calls or anything, lol!

Silverdriver · Nov 17, 2019

JohnBoy said: ↑

I had an extreme HV load last year that was in excess of a million dollars. Same thing, call everytime you stop, call again when you leave. I picked it up in San Bernardino and went to Mississauga Ontario with it. I was crossing the Colorado River bridge on the CA/AZ line when my phone rings. It was the monitoring company asking me why I stopped. I told them I didn’t, they said their computer and tracking says otherwise. I politely told the young lady on the other end that apparently their state of the art system might have an issue. She said it doesn’t, I told her I’m moving and this conversation is over. 9 miles down the road I pull into the Loves in Lake Havasu at the 9mm, 230 miles from the pick up and well past the 200 mile limit. I no sooner pull the brakes and the same young lady calls me. Wanting to know why I stopped. I told her I’m past the 200 miles and need fuel, she then tells me I’m only 195 air miles away. I asked her to repeat that and she tells me again I’m 195 air miles. I did everything in my power to not laugh. I politely explained to her that I’m on the interstate, on the ground in a truck, not 30,000 feet in the air in a plane. She told me they go by air miles, I told her that I’m in a truck with a steering wheel, not a 747 with a joy stick. From that moment on, it was a complete cluster dealing with them across the country. When I got to the border crossing in Michigan, in the middle of the day, there was an issue with the customs paperwork that took 4 hours to fix. In those 4 hours, this same young lady called me every 15 minutes wanting an update. I finally told her to call the Canadian authorities at the Sarnia crossing and ask them. From now one, whenever I go across the border with an HP load, I make sure I get and extra bone thrown in for the border crossing, otherwise, I’ll leave my passport home.
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Very same thing!
I drove all night because this load had to be at the consigned at 6:00 A.M. and I get there at 5:00 A.M. The security guard said to me...”Receiving won’t open until until 6:00 A.M. go park at the Flying J that’s 5 minutes away and come back later” (I ask him if I could stay park on the side and he said No!).
So of to Flying J ... I went at that time... tired,hungry and sleepy. When backing to the only spot that was open and it was a difficult one the phone rings.... It was also a young lady with attitude saying “Why are you parking at the Flying J!” My blood pressure went up! But respectfully I told her what happened and her answer was “Call us the minute you get there”. When everything was done and finally I was driving empty out of the consignee... I was saying and signing... “Free at last Free at last! Thank God all mighty I’m Free at last!

Finfn1372 · Nov 17, 2019

Tell Abilene they need to pay this month's phone bill lol.

jarhead0311 · Nov 17, 2019

That is extremely ridiculous and overboard with the phone call thing.....

McUzi · Nov 18, 2019

Silverdriver said: ↑

In the past years I have pulled many “High value “ loads and always with the shippers has been the ordinary procedure that we all know... You must travel 200 miles before stopping... etc,etc. No phone calls unless is an emergency.
But! Things are changing!
Some shippers are having a new company called “Sensiguard” do all the monitoring of the loads! This new company is a 24/7 deal.
I pulled a load out of Ontario, California going to Oklahoma and this people want you to call them before leaving the shipper or if for any reason you have to stop the truck before reaching your destination!
If you’re going to stop and fuel you must call them! Taking a 30 minute break you must call them! Going to the bathroom and you stop the truck! You must call them! I’m not exaggerating! Even when your going to bed! And after EACH stop before starting You Must Call THEM!
Now here is another thing with them... if you don’t call them “They Will Call You! And ask you what’s going on!

I
Click to expand...

Does Abilene provide a company phone? If not, send dispatch a message on the tablet, let them deal with the monitors. F that noise.

Silverdriver · Nov 18, 2019

McUzi said: ↑

Does Abilene provide a company phone? If not, send dispatch a message on the tablet, let them deal with the monitors. F that noise.
Click to expand...

Not that I know of. But in this experience I do have to say that technology has become the coin with two sides for the truck driver; in one side of life experience it's a blessing in the other side is a curse. It all depends on who's in the other side controlling it.

ExtremeUnction · Nov 19, 2019

Holy crap, they're sending me to Califnordia. I didn't even have to ask. It's been 6 months since the last time I was out west, so they're holding pretty steady at sending me to Califnordia twice a year.

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