19k invoice from an authorized volvo dealership truck year 2019

Discussion in 'Volvo Forum' started by Freedom Express, Jun 17, 2021.

  1. Freedom Express

    Freedom Express Bobtail Member

    7
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    Mar 26, 2021
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    On Thursday night of last week my truck got stuck on 2nd gear and I had to towed to an authorize Volvo dealership in Memphis, TN. Yesterday (almost one week after).. they called me and gave me my invoice which according to them included everything they found and what it MOST be done................ 19 THOUSAND DOLLARS????.... to you guys that seems right? I mean.. does it looks to a fair price?

    I'm leaving a picture so you guys can take a look at the invoice they sent me.

    Please help me

    Thank you!!
     

    Attached Files:

    NavigatorWife Thanks this.
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  3. Kenworth6969

    Kenworth6969 Light Load Member

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  4. jason6541

    jason6541 Road Train Member

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    Mar 5, 2012
    Omaha, NE
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    Yeah about right, change your air dryer cartridge yearly like your suppose to. The I shift is air operated for the most part. Water contamination is very bad for them. also bad for your emissions system. A $150.00 air drier cartridge yearly could of saved you thousands.

    Why people neglect the air system is beyond me. Is so cheap and easy
    But no you didn’t get raped.
     
  5. Freedom Express

    Freedom Express Bobtail Member

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    Mar 26, 2021
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    The year of my truck is 2019
     
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  6. Frank Speak

    Frank Speak Road Train Member

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    Hot Springs, AR
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    I bet the old exhaust is just as sore as if he did!
     
  7. jason6541

    jason6541 Road Train Member

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    Mar 5, 2012
    Omaha, NE
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    Also if you haven’t done so The Def filter maybe due to be changed, 7 th injector cleaned or replaced, looks like it’s a team truck with the miles piled on,
    Not beating on you but all that could of been avoided by preventive maintenance
    And not breakdown maintenance. I don own any Volvo trucks . But was a shop foreman for a fleet of 450 Volvo trucks. Go to Volvo trucks website and snd print off the
    Abbreviated maintenance schedule. .
    also if you haven’t done May want to change power steering fluid and filter.
    Steering pump and box are not cheap.
    The fluid gets abrasive after awhile.

    remember proactive maintenance beats reactive maintenance.
     
  8. Frank Speak

    Frank Speak Road Train Member

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    Can’t ya just have the DEF filter baked?
     
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  9. jason6541

    jason6541 Road Train Member

    1,700
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    Mar 5, 2012
    Omaha, NE
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    That’s the DPF filter your thinking of.
    DEF filter is for the pig piss in the tank
    It’s a cartridge filter in bottom of pig piss tank.
     
    NavigatorWife and Frank Speak Thank this.
  10. Socal Xpress

    Socal Xpress Road Train Member

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    Dec 6, 2014
    Los Angeles, Ca
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    Question why won't this be covered under warranty? I shift is covered for 750k .
     
    NavigatorWife, 86scotty and TheLoadOut Thank this.
  11. jason6541

    jason6541 Road Train Member

    1,700
    2,986
    Mar 5, 2012
    Omaha, NE
    0
    Look at description on invoice,
    Moisture contamination, air system was not maintained also emissions system was comprised. Maintenance needs to be done to any piece of equipment. You just can’t run them into the ground then expect the MFG to warranty things caused by a lack of maintenance. Cause and effect
    Not to get on a rant but. Cracks me up people don’t want to take time to read maintenance manual or operators manual.
    Won’t give the equipment the time and maintenance it requires.

    Guess what the equipment is going to get the attention it requires. will it be on your schedule when you can control costs and down time or on the trucks schedule when it says #### you Iam done and got to get a ####in in the process.
     
    Last edited: Jun 17, 2021
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