A new one to me, a receiver refusing to sign the BOL

I had a load of creme refused last week, my first ever in my glamourous 6 months of service.

The wash tag had the license plate number on it not the permit or trailer number on it.

The last digit on the license plate was a 9. The receiver said it looked like a 5. I had seen the same penmanship on a previous wash tag a week earlier for a 3 digit trailer number.


I assured the receiver it was a 9. After 3 hours of investigation I hauled it 350 miles to the dairy who last washed the tank so they could buy it.


Super nice driveer I was BSing there with said he has delivered 5 loads there and 3 were refused so don't feel bad being i was breaking my Cherry there.

 

When I drop a loaded trailer that's sealed, the receiver signs to indicate that the trailer arrived with the seal intact, and that the seal number matches the number on the BOL. Any OS&D is handled later.

 

That's why most will sign it "subject to count". I've never had a problem with a customer not signing.

 

Every time UPS delivers a package I sign for "unknown"... Do you open your packages and count everything before you sign for it??? If its not all there I have to deal with the company that I ordered from... Not the person or company that transported it to me.

 

I thought I was the only one that ever did that LOL

 

I've done a lot of loads where the receivers will unload and write, "subject to count" on the BOL and cut me loose.