First trolls go away. Secondly with the addition of Jerry to our little corner of The Truckers Forum while good for a laugh, point out that there are; like everywhere, real problems at Swift. Only their drivers and families know exactly what they are. How would you make life as a Swifty not only better for the drivers but also for the customers? DM's, planners, and CSR, really who the F actually gets drivers loads? don't call your DM, call the local planners don't call the planners in Lancanster (I think it was) call someone else. I thought that it was their job to find you all loads, Mac 30 empty, double booking, waiting for hours doing Macs to get a load that could have been picked up 4 hours earlier but was never offered until it was late. And yes read the application they get colledge grads to do a job as a housewife I could probably get done at home better. Do they need another postion or to hirer more workers? this system doesn't work. Car2Go, a local elecric smart car rental would really be great at ther terminals not only would they but if you worked it out right Swift could make money from drivers renting a small simple car for an hour or two to run to a local grocery store, restraunts, etc. when at a terminal with only their truck.
Swift doesn't need to get better for the driver. They have people lining up for orientation every day. It's the vicious cycle of mega carriers
Communication is definitely a problem at Swift. It seems I have to talk my SO out of dropping his truck off at a terminal more and more frequently. All because his DM isn't listening or planners spend hours sending him loads and pulling them off again before he has time to read them. One morning he was sent no less than 15 loads in a 30 minute period. This was after they pulled 3 loads off him that would have kept him moving all weekend. Lately, his dm has been accepting loads on his behalf (sometimes while he is still asleep) because she doesnt want him to sit. There have been times that he only knows he has been dispatched because i see it in the swift portal and call him. And then they get angry because he is sending in too many late macros. He knows what driving through chicago traffic is like. They don't account for it.
Unprofessional support personal! Planners who decide to "punish" drivers by either leaving a rejected load on the truck or blowing your PTA out 2-3 days in the future without your knowledge or approval. CSAs who put the wrong information in a preplan/dispatch. Mechanics who don't give a #/^&! DMs who put you on hold then ignore both your call and QUALCOM messages. I could go on but if you've driven for Swift you know all too well what I'm talking about.
Planners who blow out pta 2-3 days are hurting the company more than the driver..... 2-3 days loss revenue @$500 rev. Needed to produce profit per day.... Mega's have some real dipchit planners with an ego complex
