I’m experiencing the Convoy ####show currently.
I’ve been running P/O for a mega, but they couldn’t accommodate me for this month with all the appointments, family events and a vacation coming up. So, I figured I’d give Convoy a shot since they were the only ones I could find with short loads that worked for me.
First few loads went without a hitch and paid quickly. Cool, let’s try a longer run. Got a load that was already late when my bid was accepted. I should have pulled the plug right then. Got the load picked up and delivered, and was supposed to bring the trailer back to Lima. But, the delivery was booked as a D/H. Dropped the trailer, but no empty available. Trailer I brought wouldn’t be unloaded until next week. I’m not sitting that long. So, I gave Convoy 24+hrs to come up with a solution. 27hrs passed, 10-15 phone calls, emails and texts later I let them know I can’t wait any longer and headed home without a trailer. Elsa was also moving through, so I wasn’t sticking around for that. I was even assured that it wasn’t a problem if the trailer had to be left at the delivery.
That was Tuesday, it’s now Friday and absolutely nothing has been done after more calls, other than them apparently thinking I’m still bringing an empty to Lima, OH. And I can’t complete the load in the app without saying I dropped the empty off.
So, I’m probably out the money for the load, fuel and a wasted week dealing with this stupidity.