anyone happy at heartland?

Discussion in 'Heartland' started by Lucy in the Sky, Feb 1, 2016.

  1. Lucy in the Sky

    Lucy in the Sky Medium Load Member

    Dec 19, 2015
    I drive for htld. Can't stand it. Can't stand the constant barrage of short hauls, low miles, loose appointment Windows, inspection lanes, bare bones midroof tractor...everything. just curious if anyone is actually happy here and y. Maybe I just don't know how to work the system and get more miles but if I ask my dispatcher for longer hauls or more miles he gets testy and say "I'm not a planner blah blah blah"
    QuietStorm Thanks this.
  2. againstthewind

    againstthewind Road Train Member

    Oct 26, 2012
    its not a secret that heartland does shorter runs, as a lot of otr companies are going with more regional short runs. i don't know how anyone would be surprised at getting short runs at heartland. ive also seen plenty about the bare bones tractors and inspection lanes so its not a surprise to me. i haven't driven for heartland but I've met a few happy drivers there, whether they're still happy i don't know.
    tucker Thanks this.
  3. carramrod32

    carramrod32 Heavy Load Member

    Sep 7, 2008
    Here in Phoenix they advertise 2,200 miles per week, is that about what you are getting? There's always other places to work, just reading your post is making me want to look for another job and I don't even work for Heartless. Lol.
    Oldironfan Thanks this.
  4. ChromeDome

    ChromeDome Road Train Member

    Jun 10, 2007
    Lakeland, FL
    Heartland has always specialized in short to medium haul. Yea, the tractors are bare bones, but it is because they buy them, they do not lease them like most large carriers. So in order for them to make money on the tractors after 3-3.5 years when they sell them they have to get them cheap.
    The loose windows for pickup and delivery are normally on drops. This is a good thing and if you can learn how to work it you will make more money. ALWAYS know the windows on each end, if they have them. That way you can time your days so that you are not starting your 14 too soon and wasting time you need on your next one. If you start as soon as your 10 is up, deliver your load, then get to the pickup too early, you may be sitting and wasting your 14. When if you had waited 3-4 hours, you would have that time to run later.
    Yes, this is a pain and has you sitting when you want to be running, but you will be sitting off the clock and not with your 14 running. Do not plan on just running days or nights. It will not happen, you will have various run times all week and it will change allot.

    When you get to a terminal. If it is afternoon, and you will be grabbing a load after a break, do not go thru the inspection bay, if you may be due for an A service, or B for that matter, but I always tried to get the Bs done on time. If you go thru the bay and you are in the window, you will be held for service. If they cannot get you that day, you will be giving up your load to wait for service, then getting another one. Try and set things up so that you get service on your schedule. Yea, you will still be getting a B service every 3 weeks or so, but do it when you have too, not when you are set to roll. If going into a terminal for a drop between 630 am and 430 pm, you are kind of stuck, and better hope that they are not backed up. Also, not all terminals are created equal for getting you in and out. You will learn which are the best ones to go to for service.

    If you get to the point that you do not feel your dispatcher is not working for you then talk to the terminal manager and see if you can make a change. They will probibly have you meet with him before they will make a change. But this will get your wants and needs known so you can try and work out a solution.
    If you came to Heartland looking at the high cpm, and thinking you would still get 3000+ miles per week, well I am sorry to tell you that most terminals average 2200. System is higher in most cases. And also, in most cases staying out weekends will not make you any more miles. They are not very good at planning for recap, so they will end up giving you decent miles week 1 and crappy miles week 2.
    mxpx148 and Lucy in the Sky Thank this.
  5. Lucy in the Sky

    Lucy in the Sky Medium Load Member

    Dec 19, 2015
    Chrome dome- I get how to work my clock. What I mean by loose Windows is getting empty at 8:00 and next loadpicking up at 20:00. And every load being 200-400 miles. Recently it has been one 300 mile load a day if im lucky. My last 3 weeks (getting home on weekends) 1200 miles, 1000 miles, 1500 miles. I have never got more than 2200 miles getting home on the weekend. 1800 max. I started this job 5 months ago with 20 dollars to my name and a family to support. I have never gotten ahead with them. constantly struggling to pay rent and bills. Account gets overdrafted pretty regularly. If I try to talk to my dispatcher he gets testy with me. Now I'm stuck here because I need a check and don't have a year experience (11 months now) I can go on and on with horror stories of this company but I'll stop here. It's like everyone says they lure drivers in with the promise of high cpm when in reality they are a large self insured career that hauls short haul expidieted high dollar freight with bad pick up/ delievery Windows. They terrible and with so many other choices I would advise anyone to stay far far away
    Aamcotrans and Western flyer Thank this.
  6. ChromeDome

    ChromeDome Road Train Member

    Jun 10, 2007
    Lakeland, FL
    I would talk to your terminal manager. They are supposed to try and get drivers around 2200 miles per week. So maybe they will get you another dispatcher if you ask. I got stuck like that a few times and had to fight for miles. Then I finally got what I needed with my old dispatcher and had good miles for a full year after. Staying out 2 weeks does not seem to help miles with them at all, so it is best to try and fix things up the chain of command.
  7. Eska

    Eska Light Load Member

    Dec 21, 2015
    Thats the thing about big companies. They dont want you to get ahead cause they want to eliminate the possibility of you buying your own truck.
    Now ELD mandate is the same thing, putting a earning cab on oos, so they cant grow their business. Safety is an excuse for elds. Mega carriers are the ones who is pushing them.
    GirlFriday76 Thanks this.
  8. slow.rider

    slow.rider Medium Load Member

    Apr 4, 2017
    The general rule in trucking is you have to eat carp for your first year, then you can go get a real job where they treat you decent. You don't want to switch jobs alot because that can start to make you look like a risk of abandoning a load. A whole lot of doors open up for you after 365 days, especially if you spent them all at one company.

    But if you absolutely have to leave your first company before you get your full year in, do it at 6 months. Two stretches of 6 months each is better than having one of them be less than 6 months.
  9. Demonrogue

    Demonrogue Light Load Member

    Sep 21, 2013
    Carson California
    Op needs to ask for a new fleet manager as his fm may not be a planner but there job is to get you at least 2200 miles a week and there is no excuse to give the op an attitude just because he isnt a planner
    slow.rider Thanks this.
  10. driverdriver

    driverdriver Road Train Member

    May 30, 2011
    They don't work at hartless anymore.
    Thread is a year an a half old.
    Matter of fact they don't even post on here anymore.
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