Anyone Use Reveal Verizon Connect eLog app

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by Faith Transport LLC, Feb 19, 2019.

  1. Faith Transport LLC

    Faith Transport LLC Bobtail Member

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    Feb 19, 2019
    Miami, FL
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    Does anyone use Reveal Verizon Connect? what do you like and dont like? this is what we currently use and just looking for some feedback. Some updates have fixed issues but opens others
     
  2. Faith Transport LLC

    Faith Transport LLC Bobtail Member

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    Feb 19, 2019
    Miami, FL
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    Yes this happens all the time with them, very frustrating
     
  3. Syedincometax

    Syedincometax Bobtail Member

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    Feb 23, 2019
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    Major area need improvements:
    1) knowledgeable tech support.
    2) software updates.
    Major problems faces when calling customer service for tech support it is appear there is no set protocol how to understand customers problems and troubleshoot.
    Every tech support has it own way helping you.
    Most of the tech support just open cases
    Which most of the time not been followed.
    These factors crating frustration for users.
     
  4. Trailertote

    Trailertote Bobtail Member

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    Mar 17, 2019
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    Terrible system.... freeze up , updates that actually cause problems...... etc ...company finally drop it for KeepTruckin
     
  5. WiggleWagon

    WiggleWagon Light Load Member

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    Aug 17, 2016
    Parked At The Fuel Island
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    I don't know if its the shady company I worked for, or a bug with the app, but every time I signed in, and every time I certified a log, it told me "unidentified miles have been assigned to you, do you accept?". I never "agreed" for it to assign them to me. I went back in my history and my logs were NOT edited. Only thing I can assume is the company had other people trying to run the truck "off the clock" and the elog is trying to stick those miles anywhere it can. It's like a drug dealer... "Hey man....you want some miles?"...o_O
     
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