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<p>[QUOTE=&quot;dieseltrooper, post: 3941216, member: 139462&quot;]CSR is an onging prob. Its not uncommon to be sent the wrong pu #. Last week was a good example. Del in Austin about 1700. CSR had customers old addy and 555 555 5555 as phonecon. I follow gps to addy,no joy. Look up number using my phone and call for dir.they were on the other side of Austin and now the ld is late and more time has been pissed away from my hos.</p><p>Are they lazy or incompetent?[/QUOTE]</p><p><br /></p>

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