BEST Shipper Ever. Why can't they all be like this?

Discussion in 'Shippers & Receivers - Good or Bad' started by TrustedFR8, Jul 19, 2021.

  1. TrustedFR8

    TrustedFR8 Bobtail Member

    Jul 19, 2021
    Good day drivers!

    I am new to the forum and looking forward to joining this amazing community.

    I don't know policy on putting in names (good or bad) so I'll leave name out for now.

    Last Friday I picked up a load in Buffalo New York. It was a Hazmat load headed down to Phoenix Arizona for delivery on Monday.

    Pulled up to their gate and press the button to call the intercom. Got an answer immediately provided my name delivery location and pick up number and the person on the intercom assigned me a dock right away. I could see past the gate they were all straight back set ups with plenty of room to maneuver.

    Backed into my dock and BAM, dock plate hits trailer. Go inside to checkin, shipping manager greets me politely and points out all relevant info on BOL. This was a HAZMAT load so he handed me the placards I needed. Went outside and I didn't even have the last placard on my trailer before the light turned green and I was all set to go. In and out in 15 minutes, with loaded trailer, placards on, seal on and tandems locked in to evenly distribute weight.

    No scales and no overnight parking are only ticks they get. But it wasn't a huge facility. I am sure if they were bigger they would have it!

    Easily a 9/10 for pick up location

    Anyone else have any positive experiences this week (I know it's rare out here unfortunately)? Feel free to post about it. And discuss why isn't every shipper in the USA like this one!? Life would be amazing...
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  3. kemosabi49

    kemosabi49 Trucker Forum STAFF Staff Member

    Jan 13, 2013
    SW Arkansas
    Welcome to TTR. You are allowed to post that companies name here. The purpose of these forum sections is to tell other drivers of good (or bad as the case may be), places to load/unload.
  4. TrustedFR8

    TrustedFR8 Bobtail Member

    Jul 19, 2021

    Awesome thank you very much for your kind response and liking my post!

    For anyone interested and possibly picking up a load there, that particular shipper was


    Located in Tonawanda, NY right off the 190, close to Niagara Falls!
  5. drivingmissdaisy

    drivingmissdaisy Medium Load Member

    Jun 10, 2019
    Too bad you need to spend a stupid amount of money on a HUT sticker to even GET there.
  6. 062

    062 Road Train Member

    Oct 20, 2013
    Decals - Highway Use Tax
  7. abyliks

    abyliks Road Train Member

    May 2, 2010
    ludlow MA
    they are $1.25 now, I can’t even buy a beer for that….
  8. MM71

    MM71 Medium Load Member

    Jun 28, 2008
    You going to Rinchem in Chandler? ... if so. All that positivity and happiness you have is about to be stolen from your soul. Even with the new warehouse they like to use inbound trailers as storage until they need the product.
  9. D.Tibbitt

    D.Tibbitt Road Train Member

    Apr 26, 2013
    Gettin' down westbound
    Dont worry , you will make up the lost misery on your delivery
    BigBob410 and MACK E-6 Thank this.
  10. MACK E-6

    MACK E-6 Moderator Staff Member

    Sep 19, 2005
    Baltimore, MD
    Someone say “sort and segregate”? :biggrin_25520:
    D.Tibbitt and BigBob410 Thank this.
  11. Studebaker Hawk

    Studebaker Hawk Road Train Member

    Oct 18, 2010
    NW Indiana
    Is it me, or does the original poster sound just too happy happy joy joy for reality.
    45 years in the biz will do change the perspective a bit.
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