Brokers how much do you help new carriers

Just wondering from brokers how much you help out new carriers when you first started out. Had a load of feed from a regular customer but my regular carriers were not available to take load. So gave it to a new carrier who has done a few loads for me and has so far has been ontime and had great communication.

The problem with the feed loads is they max you out. Average load is 7800 to 7900 lbs. So he picked up the load I called thinking he was on the way yet he was still there. Spent 45 minutes on the phone with carrier to show him how to move tandems to make load legal. I can do that now because I'm new but when I have 500 other trucks to work with were is the cutoff point. All my regular carriers have my cell number because tgey were guys I drove with. Gave this guy my cell to make sure load will be there. When do you set your point to sleep. My brokers when I was driving knew when to call me guess I will have to do the same thing here.

 

I thought the same thing. He doesn't seem like a bad guy but he doesn't seem to understand everything.

 

That's what I was wondering I don't mind helping him out now because I have the time. Another good point is I don't do flat bed right know because I don't know the tricks of the trade. 3 coils with chains 4 tarps required I realize it's extra work but have no idea how much and what to charge for it.

 

Yeah that makes sense he called this morning and reported in so I didn't have to call him so that's a plus. The problem was that the load was heavy and he had to slide the 5th wheel to make it work. Add to that the pick up was in an area where the closest cat scale is 100 miles away so they send him to a local scale and you have to calculate your own weight. He was frustrated and getting confused so his calculations weren't always right. He thanked me this morning for my help. If all goes well tonight and paperwork sent in timely I'll give him a few more loads and see how it goes.

 

I think more brokers should be more knowledgeable about the industry. They should have more of an understanding of what information a carrier needs to do his job. Since I was a driver I understand what it's like. However, I drove a reefer so I don't do many skateboard loads right now because I don't know what the carrier needs. I'm reading and learning from the 2 skateboard carriers I have now so when I get a better understanding will move more loads.