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<p>[QUOTE=&quot;true blue, post: 11732831, member: 68014&quot;]Went to pick up a SD Wide load late September, 2021. . When I got there, they said it was not going to be ready since they discovered a problem with the unit. Got offered a legal load of A/C units and decided to take it, but then they said it would be awhile and I would need to drop my trailer so they could put it into the tight dock, that they said a road tractor couldn&#039;t get it into. I usually NEVER let anyone do this but regretfully accepted. Had to wait outside the gate with my tractor for a few hours bc this wasn&#039;t ready either.&nbsp; Took a long nap - something I&#039;ve become used to at this place - been pulling out of here for many years. </p><p>Then that load got cancelled for some reason and I got the previous oversized load offer, which I took. Was directed to pick up my trailer, AFTER the next two trucks got loaded, which had now been dropped near the front roll-up door for overhead crane loading inside the bldg.&nbsp; Backed in, got loaded, chained and tarped after a couple of hours. Finally got out of there after dark and didn&#039;t notice until the next morning in the light that they had hit something very hard (idiot had to have&nbsp; known this, too - probably did it on purpose, I suspect, bc I had TRUMP stickers on my tractor).&nbsp; The RF outside tire had a few deep cuts and the aluminum rim was gouged. Had to replace two tires for the tread to match and told the&nbsp; broker about it as soon as I was aware of it. I even told them in my email (always get proof of your conversations in sticky situations) that Carrier had to have done this and I&#039;m sure all they had to do was check their security cameras to see exactly who did it and when. Long story short, Carrier kept saying for the next week and a half, according to the broker, that they were still reviewing the video.&nbsp; Well, I figured out where that would go. The broker agreed to pay for the outside tire (I submitted a receipt for 2 tires) and that is a whole lot more I can say for Carrier.&nbsp; I had told the broker that I could still use the rim as it was not excessive damage.&nbsp; I even stopped by the Carrier plant on Old Statesville Road several days later and asked for _____ who was the shipping contact.&nbsp; Had to give my name and company and was told he&#039;s still looking at the video - 2 1/2 weeks later!!! BS!!!&nbsp; Like Carrier doesn&#039;t have the money. Shows how much they must value their carriers who pull their loads for them.[/QUOTE]</p><p><br /></p>

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