Central Refrigerated Truck Stop II

Discussion in 'Discuss Your Favorite Trucking Company Here' started by celticwolf, Jan 18, 2012.

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  1. Ice Train

    Ice Train Medium Load Member

    Jan 17, 2013
    Harkers Island NC
    central is an open door company. Call Jon Issacson first thing Monday morning and explain the situation. A death in the family is reason enough to tell your DM to jump off a bridge and head home. It really pisses me off at the way some of the dispatch staff treats the drivers. All ill say is don't give the ####### the satisfaction of quitting alone. If you quit throw his butt under the dam bus before you go. Who is this jerk anyhow?
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  3. Lone Ranger 13

    Lone Ranger 13 Road Train Member

    Sep 27, 2012
    Asheville, NC
    If you do quit, make sure you get your truck turned in and get the last load taken to wherever they tell you.
    Quit on good terms so you get a good reference from them.
    I have seen the same thing happen at other companies.
    Customers and profit are what count.
    Treputt Thanks this.
  4. Treputt

    Treputt Medium Load Member

    Mar 15, 2013
    Sacramento, CA
    JohnO, Fontana...

    That's exactly what I planned on doing. Good reference or not, I don't want to give Central any opportunity to say I was in the wrong here. My plan all along, should I be put in a situation where I felt I had to quit, was to deliver their truck to a terminal (hopefully Fontana), and hand the keys in myself. And point taken on customers/profit. I know how the game works from their perspective. I'm a small cog in their machine. A cog yes, but still human.
  5. snowwy

    snowwy Road Train Member

    Jul 6, 2009
    think about how southern refrigerated transport handled there dead driver situation.

    if that don't give any of you a clue as to what's more important to ANY company. then i'm at a loss.

    we're all just drivers that can be replaced at any given moment. we mean NOTHING to the companies we work for.
    Dark_Majesty_06 Thanks this.
  6. Buckeye91

    Buckeye91 Road Train Member

    Sep 26, 2011
    Midwest, USA
    When I was in orientation, they told us a story about how a relative of a driver had died, he worked with his dm to try and get him to the funeral, and his dm didnt. So he quit, left the truck there, and went home, still after the funeral. They said that if the guy would of let drivers services know a couple days ahead of time, they would of let him park the truck and fly him to his house for the funeral. Not sure if this is true or just a way to make central look good to the new drivers. But if you still have a couple days till the funeral, I would give Julie in drivers services a call. Or her boss. It may not be too late to work things out if you have time to get to the funeral still. Id hate to see you quit over a bad DM, report and fire that DM, and give them a call. I think it would be a good posibility to work things out with drivers services. But you didnt state when the funeral was, so not sure how much time you have.

    Anyone else agree with this? Or maybe Im in fantasy land. Central seems like a decent company atm when it comes to family and emergencies.
    Treputt and Arkansas Frost Thank this.
  7. Arkansas Frost

    Arkansas Frost Heavy Load Member

    Aug 2, 2012
    North Little Rock, AR
    Yeah, I'd blow up every phone I could find. Work wherever you have to work tomorrow and if you don't hear anything first thing Monday morning. Figure out how to get yourself home. I'm not sure how you're relationship is, but my stepdad raised me and to me, he's my dad. No such thing as a misunderstanding or excuse. I'll be there if he or the family needs me. Sorry for your loss and good luck
    Treputt Thanks this.
  8. Ice Train

    Ice Train Medium Load Member

    Jan 17, 2013
    Harkers Island NC
    I don't think it's that central is a heartless POS company, I think it's more the stupid idiots that they hire as DM's. there are a few good ones, like mine, she'll do whatever it takes to keep me happy and this makes me want to do my best for her. There are also the a holes like the guy you're speaking off that try to strong arm their drivers into submission, that dude needs to either have his drivers grow a pair and stand up to him or lose half his fleet then he'll start to see that it's us the drivers that have made this company, Not him or any other dispatcher. This very thing happened to one of my old DM's and it really changed his outlook and attitude, now he's a great DM that keeps his drivers happy. Anyhow, don't let this ruin something that you've worked this long and hard for. There are ways around or through every situation. Like Chris said call drivers services or mr. Issacson on Monday and explain the situation, they'll work with you. For what it's worth I've already pretty much cussed every DM in Fontana for screwing me on repowers so there's no love lost between me and Fontana. You'll be better served with a DM in WVC. Just my opinion.
    Treputt, drvrtech77 and Arkansas Frost Thank this.
  9. passion4polishing

    passion4polishing Road Train Member

    Mar 7, 2012
    Tampa, FL
    It has been my experience at Central that DM's are cleverly disguised humanoid robots. If you want someone to right a wrong you need to move up the food chain. The robots have pre-scripted answers to all your problems, but no actual solutions.

    I vote move up the food chain, get a new DM, and get your year in before you say goodbye. Anything short of a year and it's just one robot DM powered company to another.

    Best of luck, and I'm very sorry for your loss. It doesn't make it any easier when you're alone in your rolling prison cell for the whole ordeal.
    Treputt Thanks this.
  10. roadlt

    roadlt Medium Load Member

    Apr 27, 2013
    Hughson, California
    I am truly sorry about your loss! Don't let one ### clown get away with that. Take it all the way up the Chain until you get the results you want. I seriously doubt, any company is that heartless. If it were me, I would make so much noise, my voice would be heard coast to coast. That company has to have some type of formal complaint system. If not, take it outside, write congressmen, anybody, put heat on them.. Let them know you will go public with the way you were treated over a death in your family.
    Treputt Thanks this.
  11. Ice Train, sorry for your loss..
    contact Driver Services first thing in morning about your situation.
    Yes, the DM is an idiot, but you do not want to place blame on them.....not good for future revenue.
    When you are under a load their main concern is that load, and repowers are typically a joke.

    add to that the weekend staff is well, lets say challenged.

    Carl Discharo used to head the DM's and has helped us out in past..also Nick Brubage in o/o.
    we are not at Central any longer (long story, could curl your hair regarding other large carrier)
    but when we had a personal medical emergency, they jumped thru hoops to get all covered and get our truck re-leased etc.

    Do not walk away w/o going thru proper channels especially if o/o. There are others on here that can tell you ramifications of such a bad move.

    Communication with the powers that be in Crswvc is the key to smooth running with Central.

    we were successful and happy, would still be there ( may be back soon)

    Ask Lady K and the others that have been here a while for advice on situations that pop up and you should be ok

    Side Note, always keep running with your load until they find a solution for you...it sucks but regardless that's the way it is whether you are o/o or not.
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