Choosing a mechanic for the most thorough repair?

Anybody that would keep a truck down for a week just to swap hoods I get away from them fast. Your friend would have been better to just get a couple guys to swap it. It doesn't take long at all.

Yes absolutely when the clutch is done the flywheel should be resurfaced and the rear main seal should be replaced. Other things should also be looked at, but it sounds like you made a much better choice than that first schmuck.

It always amazes me how people like that stay in business.

 

Not just that, it amazes me how many owners tolerate this bull.

 

And keep going back. If you don't have respect for my business. Its a 2 way street

 

Hi

 

No offense to you or your "mechanic", but I'd part ways with him. At least for the working relationship. It doesnt sound to me that he appreciates your business much, and definitely doesnt respect you or your truck.

Also, an entire week for a hood is ridiculous.

As a business owner that services trucks for owner operators, I cant believe he is being employed. Unfortunately, piss poor mechanics who dont care are becoming much too common and tolerated. Sorry you got bad service from a "mechanic".

He gives us a bad name...

 

A lot of those components mentioned in the original post (I'm assuming you were refering to the cross shaft and release forks) can't be inspected properly unless the transmission is out. I wouldn't throw your regular guy under the bus over that.

 

But wouldn't the regular guy know that he needs to drop the trans to inspect the parts? I'm not being argumentative nor trying to be an #######. I am just getting disappointed with the horror stories I've heard lately. Some, not all (I recognize their are good ones left) mechanics need to start being upfront with customers AND know what they can and CANT do right. In my opinion as a mechanic, I think it's a disservice to the customer to not be upfront as far as labor steps needed, if the mechanic feels comfortable with the work requested, etc.

Again, just a thought.

Wish you the best.

 

I don't run a mechanic shop, but with other businesses that I have been involved with I found that it's best to let people know exactly what the job consists of and what exactly you are going to do. Sometimes that can be the difference between getting the job or not getting it.

I think communicating to a customer what the job is, what else may need to be replaced, and the cost and time frame for all of it is very important.

 

Exactly. Having worked in a shop, that would've been nice to see but it didn't happen. So, I started my own. Customers are relying on the truck and mechanic to work as they should. Hell, to combat the trust issues people rightfully (in most cases) have, I even do a pre-repair ecm reading, show it to the customer, prove what needs fixed/replaced, do the job, show old parts (if needed) then do a post repair scan to prove it was done right.