On Monday October 4, 2021 I delivered to Costco in Morris Il. They rejected one skid because the wooden pallet was slightly damaged but the merchandise was in perfect condition. I then had to cancel my next appointment and wasted the rest of my day carting their pallet back to Chicago.
Last year I had another problem at this facility. I was delayed because of a flat and I arrived 30 minutes late for my appointment. I noticed it took a long time for the green light to appear so I could depart. It became obvious they had finished loading and I went to the office to ask them to unhook the trailer. The person at the counter made it quite clear that delaying my departure was the punishment for arriving late.
I am never returning to that place. Don't go there unless you have lots of time to waste.