Do dealers not want my money?

Discussion in 'Flatbed Trucking Forum' started by Soupflakes, Mar 8, 2021.

  1. Soupflakes

    Soupflakes Bobtail Member

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    Seriously, I'm looking at buying a new Manac, Dorsey, Doonan, Benson, whatever. I've been trying to get quotes and salesman have pretty much been like pulling teeth to actually get them to send me a quote. One sent me a text, "it'll be about 46,000 bucks" WTF?!?! Send me a freaking quote, you're a salesman. It's like they don't care if they sell a trailer or not. What is going on? I've also got quotes out to upfit my trucks, same thing, they will not get around to quoting it. It's so bad I've said fine, I'll upfit them myself, literally 4 shops lost out on the job simply because they won't get back to me. Just had to vent.
     
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  3. rachi

    rachi Road Train Member

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    Im sure they get lots and lots of texts and emails and most of the time its just a waste of their time. Like when you sell something on Craigslist, most of the replys are bogus. They want you to show up in person in my opinion or call em?
     
    pavrom and Deere hunter Thank this.
  4. shooter19802003

    shooter19802003 Road Train Member

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    I literally just went through the same thing. I went with the one guy who actually called back and spent a little time with me. I hate dealing with salesman period. Not just in the truck world.

    From what I gather from the op, he did call and the guy responded with a text at a later time/date.
     
  5. Soupflakes

    Soupflakes Bobtail Member

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    Correct, I've called all of them. I have a Dorsey right now and am getting a second trailer. I was interested in trying a different brand, but most when I call them act annoyed that I called! I think I'm just going to go back with my Dorsey guy, at least he responds!
     
  6. tlalokay

    tlalokay Medium Load Member

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    Welcome to customer service in this day and age. I'm seeing apathy and down-right annoyance in how the customer-facing representatives of businesses are conducting themselves these days. It's very widespread.
     
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  7. Judge

    Judge Road Train Member

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    Wilson has a good flat/drop deck.
    Ater warehouse guy in Helena/West Helena will pretty much guess, he orders them to whatever specs
     
    D.Tibbitt and Coffey Thank this.
  8. SmallPackage

    SmallPackage Road Train Member

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    It’s like this everywhere with everything. The 2020 mask fiasco has made people lose the will to live and no longer care to be the best at what they do. Get used to it. We may never get that drive back again.
     
  9. Rickp

    Rickp Heavy Load Member

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    Trailer orders are pretty backed up right now. One dealer told me he has 2 brands. One is taking orders for 6 to 8 wks out and the other is backed out to November. Have to find places that actually have trailers sittin in the yard.
     
    clausland Thanks this.
  10. buddyd157

    buddyd157 Road Train Member

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    and those very same sales people want $15.00 per hour...

    like they deserve it????
     
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  11. Slowpoke KW

    Slowpoke KW Road Train Member

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    Don’t know where you’re at but I’ve bought trailers from City Trailer and Superior Trailer both in Okc they were always quick to respond and easy to deal with. But the last one I bought was in 2019.
     
    bzinger Thanks this.
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