Kind of a random thread. Not sure if it needs it's own thread either but don't know where to ask.
So I was thinking about this today. I remember an O/O on here saying they ordered a spare DEF sensor so they wouldn't have to potentially wait months on a new one if theirs broke.
So with all the parts shortages and all that, my question is this: If you buy a new truck or even a used truck under warranty, are you prohibited from purchasing spare parts yourselves? Because maybe the warranty says a certain type of dealership has to install them and because the warranty maybe only accepts certain name brands per part or something like that?
Hopefully what I'm asking makes sense. Don't plan on becoming an O/O but I was thinking how it would really suck if an O/O had money for a spare DEF sensor but maybe the warranty said they had to bring it into their dealership of choice, thus preventing the O/O from being able to purchase a spare DEF sensor due to the warranty not covering it and also if said spare DEF sensor caused future problems with the truck, maybe the warranty wouldn't cover those future problems either.
Do truck warranties prohibit you from purchasing spare parts yourselves/installing them yourselves?
Discussion in 'Ask An Owner Operator' started by BeHereNow97, Dec 3, 2021.
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If you wish for the warranty to pay for it, gotta wait until it's broke.
If you are asking if they will deny a future claim based on 3rd party add on's.. Well that depends on the warranty. OEM warranty will tend to unless it's obvious the 3rd party part caused the problem. Random 3rd party warranties will deny the work no matter what. That's normal for 3rd party warranties though.BeHereNow97 Thanks this. -
You can buy whatever parts you want for spares.
Now if you replace a failed part that was under warranty don't expect them to reimburse you the cost of the part. Slim to zero chance of that happening.BeHereNow97 Thanks this. -
If there is any parts you are worried about, buy the spares, when the warranty item fails put on your spare, then take it to the dealership, at the front gate put the warranty broken item back on, and put the spare back in your spares pile.
I have had starter's and alternators go that are under warranty where I have put on a spare as I was away from my mechanic, for warranty I like to use the same shop as its easier in the future to get items through warrantyBeHereNow97 and skallagrime Thank this. -
Under warranty, if possible use OEM parts, and keep the receipt, and package.
BeHereNow97 Thanks this. -
Depends on what saves the most
Obey
if it’s just a sensor
I’d swap it and keep rolling and stay away from the stealership
they will let your rig sit for days and days before they even look at it .
how much revenue are you going no to lose while it’s sitting at the stealership for days or weeks ?
Waiting for a sensor that they Probabaly don’t have and can’t get ?
A much better financial
Move is to pay out of pocket for the $200 sensor and keep rolling and making money .BeHereNow97 Thanks this. -
Or what if the mechanic does everything right but the sensor itself messes up another part of the truck. Will the warranty then cover repairs because you got the sensor installed at a non-approved facility and maybe you didn't get the particular sensor brand that the warranty approves of?
This is just an example and could apply to any part, whether a sensor or anything else. I'm just wondering if you start doing work on the truck outside "approved name brands" and outside of "approved mechanic dealerships" if that gives the warranty grounds to deny you reimbursement for future breakdowns of the truck or whatever.
Or maybe I'm over complicating this in my head. -
You're overcomplicating it. Unless the part has a serial number or something to track it they can't prove if it was replaced or not. Assuming you put new, OEM parts in it.
Rideandrepair and BeHereNow97 Thank this. -
Don’t Most sensors just thread in ?
slightly harder than changing a light bulb? -
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