Do you actually go through your settlement line by line weekly?

OMERt9, that is the part most people miss. Ours was a fuel surcharge that quietly dropped a tier, and on the settlement by itself it looked completely normal. It only stood out next to the rate con.

So now the rate con, the BOL and the settlement line for the same load live together, and the weekly check is a comparison instead of a memory test. Takes about ten minutes on a Saturday.

One thing I would add for anyone reading. Keep the emails too, not just the rate con. Twice we agreed on an accessorial over email and it never made it onto the rate con, so the settlement matched the paperwork perfectly and we still got shorted. Without that email thread there was nothing to point at.