Driver Damages a Trailer Door - What to Do?

Discussion in 'Experienced Truckers' Advice' started by jfar28139, Feb 19, 2015.

  1. skateboardman

    skateboardman Road Train Member

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    if not a policy before this, youpay for the door. establish a policy and have drivers sign confirmation as to what the policy is.

    all these folks talking this is illegal must not have ever had a company establish an escrow acct to cover things like this. it all depends on how it is handled from the start.

    actually kind of hard to understand how with 30 trucks a policy for this isn't in place. fact is, hired drivers can tear out the inside of a crowbar.
     
    Last edited: Feb 19, 2015
    striker Thanks this.
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  3. ‘Olhand

    ‘Olhand Cantankerous Crusty

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    Im not going to jump into the fray about payments....just want to throw this out there for some of the newer drivers...one of the mistakes Ive seen many many times over the years is when/how drivers open doors--especially those of us who pull reefers in tighter area...It has been my experieince that many drivers open their doors too soon...typically a driver gets a door and goes out and immediately opens their doors...and I know I have gotten funny looks many many times as I back into tight docks with my doors closed.......BUT..many of yall will find that you can line up a door--keeping your visibility BETTER...w/your doors closed--(not to mention some of the older trailers where doors do NOT latch tightly to the trailer)
    Line the door up--pull as far back as you need to to straighten out--then pull up and open your doors..it seems in this case a driver popped a door on a pole--that although I cannot see the area--my first thought is--the pole is out on the street and most likely on the drivers blind side..and probably did not need to have their doors open yet...and I may be wrong in this instance..but wanted to throw this thought out there--because i guarantee you--this has kept ME out of trouble many many times over the years..
    Just my $.02
     
  4. Pedigreed Bulldog

    Pedigreed Bulldog Road Train Member

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    Hang the driver up by his toes, and beat him with a broom handle.

    Seriously, all you can do is deny him whatever performance bonuses he might have been otherwise expecting to recover the loss, or fire him. If he's generally been a decent driver and you don't offer bonuses, the only other options you have are to suck it up and eat the cost, or see if he'd be willing to reimburse you for the cost of his screw-up. The ONLY way you can get away with payroll deductions is if there is a signed agreement stipulating how much is being withheld and for how long...and depending upon the state, there may be other restrictions such as minimum amount of the paycheck after deductions (so that the employee won't get negative checks or go several weeks without pay if things are slow). That can get complicated, though, so if you don't know what is allowable in your jurisdiction, you might spend more developing/defending your policy or recruiting/training a new hire than you would just eating the cost of this minor incident and putting the driver on probation IF he's been a good driver.
     
  5. 201

    201 Road Train Member

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    I'm sure their excuse was, "that pole wasn't there when I backed in".:biggrin_25513:
     
  6. Brandson

    Brandson Medium Load Member

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    I'm honestly wondering what kind of profit the OP is making if a 300 dollar door repair has him pondering a safety bonus. I'm not an owner op, but seriously, isn't this a relatively minor cost? How can you expect other drivers to drive your trucks and incur no minor incidents?
     
  7. Pedigreed Bulldog

    Pedigreed Bulldog Road Train Member

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    The same way I drive my truck with no minor incidents. There is never a good reason to bump into things or otherwise damage the equipment.
     
  8. 201

    201 Road Train Member

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    Hi Brandson, Like Pedigreed Bulldog sez, it's not so much the cost of the incident, it's the type of incident. This should never happen, and like I said earlier, it could be a harbinger of things to come.
     
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  9. REO6205

    REO6205 Trucker Forum STAFF Staff Member

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    If a driver makes a minor mistake and tears something up, the attitude
    of the driver toward what happened is often the key to what action the company takes.

    If the driver starts blaming everybody else for something that was clearly his fault or if he lies about what happened I start watching him real close. There could be a pattern there and the driver needs closer supervision. If he continues to tear stuff up and his attitude doesn't change he gets to go home...and stay there. We don't cut much slack on that but the drivers know that and the last guy we had to fire was just over five years ago.

    On the other hand...If he admits responsibility for what he did, if he tells us what he did, if he tells the truth, and if he's honestly sorry about what happened we usually just write it off. Chances are real good that he won't make the same mistake again and he usually appreciates the fact that he's been given a break.

    I don't see why a company would start charging drivers for damages. The cost of repairs is a write-off and it's part of doing business.


    To the OP. Your company and ours are about the same size. You need to have guidelines in place before these things happen. I suggest that you sit down with your managers and formulate some kind of policy. Do it soon. Then let the drivers know what the rule is. That's easier for you, the company, and it's a lot better for the drivers. Let the drivers know what you expect of them...that's only fair.
     
    Last edited: Feb 19, 2015
    RetiredUSN Thanks this.
  10. Jerry12

    Jerry12 Heavy Load Member

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    Working @ Large Fleet; myself, im an experienced driver trainer, 2 million safe miles.

    However, when i was younger, i did the exact same thing. Myself, i was backing into a garage style dock, did a well enuff job backing-in, however, while pulling out, darkness & the door moved farther away from the side of the trailer hitting a post, while shearing the door off its hinges.

    The Company, directed me to the closest dealer trailer shop. Company paid for the damage.

    Myself, that year i didnt receive my yearly safety bonus. Also, One of my last mistakes before getting it right.

    Introspection: hard to keep good drivers...there are difficult underlining questions: how to retrain a driver during periods the driver was trying to do good work...poor recognition & subterfuge can look the same. The drivers history of performance, when looking back over the total amount of money the driver generated while working for you, using monetary controls by looking @ drivers costs when operating a truck: fuel, tires, lights, repairs... how profitable was this operator over his employment. Legally, unintentional accidents caused by employees cannot be charged back. However, Purposeful vandalism is a different question.
     
    Last edited: Feb 19, 2015
  11. BrenYoda883

    BrenYoda883 Road Train Member

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    With my company.. any preventable incidents or accidents cost the driver their safety bonus as well as some of the other bonuses and further down the road it cost them with their performance pay increase... so, actually the driver can lose more in bonuses and pay increase than the $300 damage...

    I actually do think knowing all that I have to lose with an incident is has made me a more conscientious driver.. I have not had any incidents and so recieved all my bonuses and my full pay increase...

    I agree with what SemiRetired pointed out... this could be a learning lesson and the driver will pay more attention .. or it could be a sign of things to come...
     
    "semi" retired Thanks this.
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