Driver Just Inspected by NY DOT...not accurate, what can we do?

This might sound like a rhetorical question but has anyone have a bad experience with NY DOT before? The guy that just inspected my driver clearly doesn't seem to know much... he cited by driver for improperly using PC at the end of his shift for personal reasons for the reason of "False Report of Drivers Record of Duty Status..." and also cited him for "Driving Beyond 14 Hour Duty Cycle...my driver including PC was less than 12 hours for total and about 9.5 hours driving... the DOT inspector counted the hours he incurred from the previous shift because the ELD's run midnight to midnight so it says 10.5h and he added that to todays log.... 3 of which were from his last log before his 10h reset..... Even if he was the inspector cant prove that he wasn't using it for personal reasons anyways, he printed him off a form explaining "common questions regarding Personal Conveyance" none of the explanations referencing actual law.... Also cited for not having a HUT Permit, the truck has stickers on both sides of the truck from our state and the corresponding permit in the binder that has everything else in it for inspections... am I missing something in regards to NY and this HUT Permit?

 

If only they could accurately read the logs...lol, but I will say I do not like having to calculate true driving time between two partial logs (one ending after midnight, followed by 10h reset then starting before midnight and running to the next day) I think all ELD's should be mandated to add a feature to know how many hours driven on each log instead of combining total time in a 24h period, it would have prevented an issue today...

 

That being said, I guess I can see how you would be able to get picked on a bit depending on who your dealing with, I can see them getting picky about it when someone is actually using it after they have accumulated 11h of driving time and exceeded 14h cycle, but not till then. Its going to interesting watching what happens to all the carriers that haven't have to face this problem since they are still using the AOBRD which is very easy to stay clean with