EFS Fuel card and Pilot App

Discussion in 'Ask An Owner Operator' started by Alexjesi, Dec 12, 2018.

  1. Alexjesi

    Alexjesi Bobtail Member

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    Dec 12, 2018
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    hello guys. I have 15 yrs of LTL experience but just came on to OTR. Company gave me an EFS fuel card. My question is how do I input that card into my pilot App. When I put in the card number, it ask me for expiration date which my card does not have. Anybody know how to bypass that so I can input info from my phone instead of standing outside for 30 min in the cold putting in info at the fuel pump? Thanks. Any info will be much appreciated.
     
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  3. kemosabi49

    kemosabi49 Trucker Forum STAFF Staff Member

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    It takes you 30 minutes to turn on a pump?
     
  4. Alexjesi

    Alexjesi Bobtail Member

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    You know what I meant. Smh. Get out truck, swipe your EFS card then your rewards card then your DEF option then your tractor number then your pin then your advance option page. And when it’s freezing out, the screen changes slow. There always has to be that smart ### huh. KYS
     
  5. otterinthewater

    otterinthewater Road Train Member

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    Call customer care. They’re very helpful. Sometimes it takes a while but they helped me many times. I had to call to sync my Efs and pilot card.

    I only fuel via the pilot app. Its a nice little $20-30 month I get to use for coffee or whatever.

    Also when you reach 1000 gallons you get “shower power”... that’s a free shower per day plus a shower with every nice fill up. I like shower 7 times a week. The app also has some nice daily/weekly specials that you can watch out for. Buy one get one or free something. It’s worth the effort to check it.
     
    Alexjesi Thanks this.
  6. Gentlemanfarmer

    Gentlemanfarmer Medium Load Member

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    I use EFS and I don't think the app asked for an expiration date. When you add new card, make sure you are using "Payment". Give the card a nick name like EFS. I have been using the app to turn on the pump since they offer 2x the points. Also make sure you are using the Pro Driverr loyalty card and not the Preferred card.
     
    Alexjesi Thanks this.
  7. Alexjesi

    Alexjesi Bobtail Member

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    That’s another reason I want to link it is for the 2x points. I have all that shower power and points, it’s just the million questions we have to answer outside and it’s not cool when it’s 10 degrees outside.
     
  8. Alexjesi

    Alexjesi Bobtail Member

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    Appreciate the info. I will call as soon as I can. I just hate having to stand outside when it’s less then 20 degrees and answer the million and one questions. And when it’s cold, the screen takes FOREVER. Thanks for the advice
     
  9. bryan21384

    bryan21384 Road Train Member

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    You gotta go the part where it says wallet and enter your card number
     
  10. Alexjesi

    Alexjesi Bobtail Member

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    Thanks guys. Called EFS and they told me one option was to make up an expiration date and if not, to call pilot. Made up an expiration date and it worked. I’m good until 2025 lol.
     
    bryan21384 Thanks this.
  11. Alexjesi

    Alexjesi Bobtail Member

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    Dec 12, 2018
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    I did that but when asked for unit number it asked for exp date. My card doesn’t have that. EFS told me make one up and it worked. I’m good until 2025.
     
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