Freight driver late every week

Discussion in 'Ask An Owner Operator' started by Frustrated customer, Mar 9, 2021.

  1. Frustrated customer

    Frustrated customer Bobtail Member

    2
    1
    Mar 9, 2021
    0
    Literally 5 hours late every week. Is there anything we can do about it?
     
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  3. Espressolane

    Espressolane Road Train Member

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    Nov 21, 2009
    Just south of the north 40
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    If the carrier you have been using is not meeting your service requirements, get a new carrier.
    Really about the only choice. When you find a new carrier, make sure you have clearly stated your needs.
    While this may not be the case with this carrier, occasionally some things can cause a delay. Weather, major traffic incidents, possibly loading being delayed. When this happens, make it known that you need a call to alert you to the delay.
     
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  4. MGE Dawn

    MGE Dawn Heavy Load Member

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    May 19, 2019
    Vancouver, WA
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    More details would be helpful? Is this a truckload where you're the only stop? Or are there other deliveries coming off that truck before it gets to you? If the latter, it's a 50/50 chance whether the problem is the carrier being ####ty or the other stops refusing to unload their portions in a timely manner
     
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  5. Chinatown

    Chinatown Road Train Member

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    Aug 28, 2011
    Henderson, NV & Orient
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    If it's a multi-stop load, then other customers may be causing the delay.
     
  6. Frustrated customer

    Frustrated customer Bobtail Member

    2
    1
    Mar 9, 2021
    0
    This is the only stop, and I understand a occasional delay. But it's literally every single week a minimum of 5 hours late.
     
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  7. mpd240

    mpd240 Road Train Member

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    3,057
    Sep 17, 2011
    Minnesota
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    We had a guy we called on the way ray. Guy had no time management skill whatsoever. Find somebody else or change the carrier agreement to include late penalties.
     
  8. Justin Sane

    Justin Sane Light Load Member

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    Aug 21, 2012
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  9. wichris

    wichris Road Train Member

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    Jan 17, 2011
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    Are you the shipper or the receiver? Because if you're the shipper you tell the carrier to fix it or you pick up the phone and call someone else.
    If you're the receiver, pick up the phone and tell the shipper to fix it or you'll buy elsewhere.
    B&*^%$ about it on here won't fix anything.
     
    alds, Coffey, Farmerbob1 and 4 others Thank this.
  10. Mike250rs

    Mike250rs Heavy Load Member

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    4,878
    Sep 24, 2019
    Raleigh, NC
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    Are late fees stated in your contract?

    IF not, notify the carrier of said changes that will be implemented on XX date and have them sign it or pound sand.
     
    Farmerbob1 Thanks this.
  11. Ridgeline

    Ridgeline Road Train Member

    17,735
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    Dec 18, 2011
    Michigan
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    Details, we are all guessing.


    If you are the consignee, get another carrier.
     
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