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<p>[QUOTE=&quot;Moosetek13, post: 9633077, member: 52051&quot;]It seems amazing the lack of understanding and diagnostic abilities some (or most) of the shop people have.</p><p>It often seems like they are reading from a script, like telemarketers do when they call you. Or tech support for a computer problem. Or DM&#039;s that have no first hand knowledge of what it is to be out here doing the job.</p><p><br /></p><p>I have documented here several times when I ended up telling them where the problem was, when they were just dumbfounded. Dumb being the operative word.[/QUOTE]</p><p><br /></p>

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