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Message:: [QUOTE="new bee, post: 146103, member: 6378"]I laughed out loud when you compared the Garmin tech support to Dell tech support.  I've been going in circles with dell for quite sometime now (what a joke), but that's a another story.  You stated you had the Garmin 2730.  Can you program your in own route so it will talk to you as it comes up on the screen?  That way it's not how the computer wants you to go, it's how you want to go.  Also where did you purchase your Garmin 2730?  Walmart has that model for about $740.00 with tax and shipping. You stated that you payed about $500.00.  Did you buy your new, used or refurbished?  Thanks again for your help.[/QUOTE]