High Plain Tire and Diesel Repair, Amarillo, Texas

Really? You signed a work order authorizing repairs without a written estimate? You do realize that any repairs to a vehicle (commercial or personal) can be refused of payment..even if you authorized repairs.

Simply refuse payment at the cashier, call the police, it becomes a court issue. The shop can't legally hold your vehicle or property. The shop will have to goto court and request payment, and the police will ensure you get your vehicle back.

Its a civil matter, not a criminal matter.. You have the right to dispute charges.

(I was a parts and services director at a Ford dealer in a better life, and know what I say is true from personal experiences)

 

I would look to see if you could file auto theft charges on him.

 

where is the rest of the story?

 

Shouldn't you have called your company for authorization for the repairs first? That's how 99% of the companies do it. Just curious.

 

Well, just for future reference.. A shop is required to obtain authorization for diag and repair.. Without a signature (even if its verbal over the phone) the shop hasn't perfected their lien..

They will threaten to keep your vehicle but can't..they have to go through the process of proving to the state that they have a legitimate claim and are entitled to a lien..in the mean time, the police will inform the shop that until the lien is in place, they can't keep your vehicle..

Anyway, it only happened at my shop once.. From that point forward, the repair order specifically authorized diag or repair up to a certain dollar amount with a signature..anything above that required another estimate and signature..

 

Please post your experience at google maps. You can search any shop or business and leave reviews. I would try to post facts and leave it at that.

I read a review for a shop in tx that would not even quote a tire mount dismount, could be that they are not trustworthy. Every shop t/a petro has a price list for small repairs.