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<p>[QUOTE=&quot;Jewels 2011, post: 11587837, member: 323341&quot;]Wow that&#039;s terrible. Im going to send an invoice once this is over. Hoping they can get the parts soon. When they replaced the housing, tech didn&#039;t torque the 3 bolts. They ended up hitting the gears and broke in pieces. One shot out, which was the cause of that hole in the photo i shared. All of the gears are destroyed an the new housing. I think the shop is paying out of pocket because they don&#039;t want to file a claim. Napa warrantee is covering the housing. But they&#039;re refusing to pay any of our expenses. Actually the manager told my spouse that he doesn&#039;t go asking for money if one of their service trucks break. Which really shows their true colors because I&#039;m sure they wouldn&#039;t have a tech screw it up so bad causing them to loose a truck! We still don&#039;t know 100 percent if the truck has a cracked block. They&#039;re still pulling it apart. But ill invoice them and give them 30 days, then move to the next step. Might have to file a small claims.[/QUOTE]</p><p><br /></p>

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