I started dispatching for UPS in 2017. Mostly dispatched loads from DCs to the 3PL carriers long hauls. Tracked and traces covering loads. I worked with tons of brokers and freight forwarders. I always worked as a Logistics Coordinator with Hapag Lloyd. In this position I worked with the rails and ports around the world.
That’s my background and from that I saw that the driver and dispatcher are the critical people to get things done but are always handed pennies to the dollar. I worked in the offices where an email will sit 4-5hrs and a driver’s time is wasted for people goofing off. I saw how things were mishandled and I couldn’t do anything so to office politics. Procurement would low ball owner operators but pay big dollars for to a big name company that drops the ball.
I started my own dispatch services that cater to the owner operators. I decided to base my company on providing transparency, quality and fair pay. I understand how to negotiate with procurement departments and sales teams. I looked at various load boards and thought about taking a cdl class just to have it. But I want to market myself to owner operators and ask for advice as well. I don’t waste time and I wouldn’t waste others. I believe everyone should be paid fair and I haven’t saw that as my experience as a dispatcher.
Corporate is a beast. I’m a good dispatcher all of my shippers and carriers would agree.
Peak season is coming up and this is the perfect time to link up with ideas and opportunities. What tracking software is best to use? Where do I find dependable trustworthy owner operators?
I also want to dispatch legally because I saw there’s 25k fine for each illegally bol dispatched. I was thinking of being classified as a freight agent for legal purposes.