one20 eld

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by JAD1024, Apr 9, 2018.

  1. JAD1024

    JAD1024 Light Load Member

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    Does yours constantly say : System malfunction in blaring RED, Along with the statement: Use paper logs. Mine does and support tells me thats ok and normal ??
     
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  3. 25(2)+2

    25(2)+2 Trucker Forum STAFF Staff Member

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    the road less travelled
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    May be normal but it's not what I understand is required.

    Malfunctions must be reported to the proper authority (dispatch or operations if you are in a company position) in writing and paper logs must be used in place of the ELD. You get a week to get it resolved before you violate the mandated rules.
     
  4. deathB4decaf

    deathB4decaf Medium Load Member

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    You get 8 days to get it repaired. If by day 3 it is not repaired then you must file for an extension. What unit are you using?
     
  5. JAD1024

    JAD1024 Light Load Member

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    Agreed! support tried to blow it off and say dont worry about it its ok. Now they said they are mailing me a new one? NOTHING in over a week. 4 weeks now of malfunctions use paper logs, unable to locate gps position multiple times a day EVERY DAY, PISSED
     
  6. JAD1024

    JAD1024 Light Load Member

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    one20feld, CRAP, 4 weeks of Malfunctioning use paper logs, unable to locate gps position, support said several times dont worry its ok, blarring RED SCRREN SAYS "MALFUNCTION USE PAPER LOGS, THEY SEEM UNCONCERNED, SAID EVERYONE IS CALLING IN WITH THIS ISSUE?? JUST STARTED SINCE THERE LAST UPDATE , FOR 4 WEEKS NOW
     
  7. JAD1024

    JAD1024 Light Load Member

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    use to work OK, but they supposedly had a update change?? now its not working correctly at all. Waiting on a new unit, should've been here by now!!
     
  8. deathB4decaf

    deathB4decaf Medium Load Member

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    Just a suggestion of course but I would file for that extension.
     
  9. JAD1024

    JAD1024 Light Load Member

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    GREAT JOB GUYS, NICE WORK. VER 2.2 Update seems to have FIXED all issues, JD
     
  10. JAD1024

    JAD1024 Light Load Member

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    works great now ver 2.2 update
     
    deathB4decaf Thanks this.
  11. deathB4decaf

    deathB4decaf Medium Load Member

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