Over The Road Repair Shop Guide

Here's a site that already has the info compiled. Penske, Ryder, and Volvo Action Service all use it, among many major trucking companies. It's a great resource!

NTTS Truck Repair

 

I have a site for all the freightliner dealers in the United states.Would that be helpfull?
We've needed it several times.Hubby always has a hard time finding them so I save them to my fav.

 

I'm going to throw my endorsement for one very simple chain: Truckstops of America.

They have raised the bar in terms of quality in their service, the training of their staff, and the ability to get you in and out as quickly as possible. They warrant their work, and any other T/A will honor the warranty.

The only negative issue I have, is that like most all shops theses days, you sometimes feel as if you have had major surgery performed on the truck, because the bill can be a bit overwhelming sometimes. They are like most others in inflating the cost of parts, and the labor rates are over the top, but that's the way things are out here. Convenience stores do the same thing.

I have had better luck with them than will all the others combined, and I absolutely hate truck dealers with a passion. A simple problem will take sometimes two days to fix, and it's ridiculous.

My last visit with one of them, came about six weeks ago. I drive a 2006 Freightliner Columbia, but it was just out of warranty. I had an electrical issue, and it was wreaking havoc with all of my computer controlled electronics.

I was near Cordele, Georgia at the time. I gave them a call to let them know I was on my way, and when I arrived, I was directed straight to a bay, the mechanic tuned in on the problem immediately, and a hour later, I was on my way with everything back to normal. The charges came to a whopping $391.00 for the diagnosis and the replacing of two batteries that had shorted out and caused the alternator to charge wide open, but I consider that worth it, because my day was not totally lost, and it could have been much worse had I been forced to seek a Freightliner dealer for service.

 

Turbo ....We go there to get parts mostly.
Alot of the times they are located at T/A's

 

BIG WEST,off 6th st and menaul,east of I-40,Albuquerque,NM
speedy service,i don't get a cut for promoting this guys,i've just been
happy with thier service.

 

I don't know how long it's been since you've visited a T/A shop, but just last week I had another good experience with another one, and that was the one in Madison, Georgia. I had part of my trailer lights go out.

I checked in, was in a bay within a half hour, and the problem was fixed in fifteen minutes. $43.72 later, I was on my way. They were busy too.

I don't know if this is something new, and I didn't inquire into it, but my feeling, based on what I observed that day, was that T/A is beginning to amend some of their policies that previously kept things at a standstill at most of their locations.

They seem to be running things similar to how hospitals run emergency rooms, for a lack of a better description. They prioritize things based on the problem. They dedicate their bays for certain repairs, and they don't let up on those mechanics while drivers are waiting to get into the shop. The shop manager on duty really kept on top of things, and comments to the home office were encouraged, based on the driver's experience while there.

I have seen Petro begin to do the same thing with their shops, but to a lesser degree that I have seen with T/A

The Petro in Carnesville, Georgia northeast of Atlanta, is awesome. I have hit that place at the worst times of the day, in the past two years, and got right in for repairs. They run a really decent shop.

I suppose that it really depends on the location, and just how many people they have in line, but I have seen a definite improvement over what it was a few years ago. Of course, the prices are way up there too, but that's the breaks I guess.