Part ordered 2 months ago still not available

Discussion in 'Expediter and Hot Shot Trucking Forum' started by 24kHotshot, Jun 3, 2021.

  1. 24kHotshot

    24kHotshot Medium Load Member

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    Special ordered a particulate matter sensor from dealer on April fifth to fix my check engine light. Called dealerships across the country and no one has it in stock.
    Was told 2-3 weeks. Called at the end of april and was told 2 more weeks. Called mid may and told beginning of June. Called again yesterday and was told June 15-18.

    This is ridiculous. Commercial vehicles on the road with no parts available. If anything major breaks down on my truck I am guessing 2+ months being out of service.
    Replaced my brakes a few weeks ago and got lucky and found someone that had them in stock. Wasn't a dealer but was original mopar.

    Still running my truck with the check engine light on and hoping I am not ruining anything else doing so.

    This has been my only repair needed since I bought the truck. I am at 135k miles. Luckier than most Ram owners I guess.
     
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  3. haz-matguru

    haz-matguru Road Train Member

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    Haven't you heard there is a backlog on just about everything right now. And to add to that. A ship carring alot of auto parts just sanked. Hell it takes 5 months to get what use to take 2 weeks now.
     
    God prefers Diesels Thanks this.
  4. God prefers Diesels

    God prefers Diesels Road Train Member

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    Not only that, places are full of crap too. International said oil coolers for my ISX were on national backorder. They even called Cummins and couldn't get one. Meanwhile five minutes away, Cummins had three of them in stock.
     
    Flat Earth Trucker and AModelCat Thank this.
  5. ZVar

    ZVar Road Train Member

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    You realize that both could be true? Just because one store has them in stock doesn't mean the dc does. Or even that different stores actually talk to each other and knows everyone's inventory.
     
    MLC Adventures Thanks this.
  6. 24kHotshot

    24kHotshot Medium Load Member

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    Dealer said that 2 dealerships have the part. Colorado and Texas. He said he called and they wouldn't sell him the part and they are keeping it in stock for their own use. When I asked for the dealerships location or phone number he refused to give it to me.

    Not fair that I can't even find an aftermarket replacement.
    Parts where difficult to find since I bought the truck. Now with ships sinking, chip shortage and covid just made it much much worse.
     
  7. JolliRoger

    JolliRoger Road Train Member

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    I worked for a Clark Equipment dealer years ago1972-79.
    It is interesting how business philosophy has changed.
    Clark had an order system for forklift dealers:

    Stock order, freight paid, their carrier and timetable.
    Hot/Rush, you paid your carriers freight and as fast as possible.
    Then there was TOS (Truck out of service) with Trader Joe.
    If in Clark DC, was gathered and shipped that day; if not, system was
    checked for the dealer who last purchased. He was contacted
    and if still had was instructed to get it out mos schosh to you.
    There was a small % profit credit to his account with Clark and
    added to your price. Reset his account to replace to him.
    Also, Clark offered every part for 10 years. I have received steer
    axle knuckles for older machines in gray cast finish with the
    blue line outline marks it was machined by showing.
    Shame they did not have the guts to continue making the best forklift
    instead of cutting quality to meet the incoming imports.
     
  8. SmallPackage

    SmallPackage Road Train Member

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    Most dealerships and big shops may have the stuff but they will not sell it cash and carry. They keep it for someone who is paying them to change it out.

    Same with oil products right now. Some stuff is hard to come by to do changes in your own shop but take it in for them to do it and they have plenty of it. Never been denied before but
    Freightliner would not sell me a bucket of mobil gear lube I needed to replace seals but said they could do it for me no problem. Lol!
     
  9. truckdriver31

    truckdriver31 Road Train Member

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    whats the part number
     
  10. JonJon78

    JonJon78 Road Train Member

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    Look at how many more trucks have saturated the market, that definitely has a lot to do with it....
     
    truckdriver31 Thanks this.
  11. 24kHotshot

    24kHotshot Medium Load Member

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    Feb 19, 2019
    New York
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    68352149-AB
     
    truckdriver31 Thanks this.
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