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Pilot / Flying J MyRewards, unable to login.

Discussion in 'Experienced Truckers' Advice' started by tscottme, Aug 5, 2017.

  1. Aug 5, 2017 #1
    tscottme

    tscottme Road Train Member

    11,728
    21,316
    Jul 25, 2008
    Somewhere out West, in my mind.
    0
    I cannot seem to login to my newly created account for My Rewards from Pilot/Flying J. I created my username, password, but when I enter them at the Login page it always says "username or password is incorrect." I've reset my password, but I get the same result.

    I was on the phone with them, followed his instructions and still get the same result. I triple checked the spelling and capitalization Caps Lock key, but no dice. Can anyone help? Thanks.
     
    tscottme, Aug 5, 2017
    tscottme, Aug 5, 2017
    #1
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  3. Aug 5, 2017 #2
    STexan

    STexan Road Train Member

    14,962
    29,144
    Oct 3, 2011
    Longview, TX
    0
    I'm not sure and don't remember how PFJ does their new web account setup but maybe the send out an authentication email that you have to respond to before access is granted ... if so look for it and also check your junk mail folder.
     
    STexan, Aug 5, 2017
    STexan, Aug 5, 2017
    #2
  4. Aug 5, 2017 #3
    SidewaysBentHalo

    SidewaysBentHalo Medium Load Member

    518
    697
    Jun 19, 2016
    0
    Give it a few hours or something they could be working on it again.

    I walked in to get a shower at the J in lake station, indiana earlier this week and they took the whole rewards thing down to fix something. Got a free shower that night.
     
    SidewaysBentHalo, Aug 5, 2017
    SidewaysBentHalo, Aug 5, 2017
    #3
  5. Aug 5, 2017 #4
    Clyde07

    Clyde07 Heavy Load Member

    809
    1,927
    May 28, 2013
    0
    I recommend downloading the PFJ app. You can do everything with it and won't need the website. I haven't logged into the website since I started using it.
     
    Clyde07, Aug 5, 2017
    Clyde07, Aug 5, 2017
    #4
    Hulld Thanks this.
  7. Aug 5, 2017 #5
    STexan

    STexan Road Train Member

    14,962
    29,144
    Oct 3, 2011
    Longview, TX
    0
    The app is pretty much useless unless and until you can get logged into their system.
     
    STexan, Aug 5, 2017
    STexan, Aug 5, 2017
    #5
  8. Aug 5, 2017 #6
    tucker

    tucker Road Train Member

    12,647
    40,420
    Jun 13, 2008
    IN
    0
    I got locked out of the app a few months ago, I called up and they fixed it right then, it was something on their side.

    I like the app and getting my shower on it,
    a couple of times I've noticed drivers carrying shower bags hustling to beat me inside, hilarios
     
    tucker, Aug 5, 2017
    tucker, Aug 5, 2017
    #6
    mitrucker Thanks this.
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