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TruckersReport.com Trucking Forum | #1 CDL Truck Driver Message Board
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Planning on getting a 2020 5700XE
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<p>[QUOTE="GlassHalfEmpty, post: 9723184, member: 288711"]Thanks for the info, Star. My truck still has a laundry list of problems for the dealer to repair. I'll add the CB to the list.</p><p><br /></p><p>Current Laundry List:</p><p>1. Driver's side window regulator still makes crunching sound after two replacements. Door panel now rattles all the time. Cold air is now coming through top of the panel. Window freezes over.</p><p><br /></p><p>2. Passenger's side window drags. Operates much slower than driver's side. At least it doesn't rattle. No cold air coming through. Maybe I'll just not let them touch it.</p><p><br /></p><p>2. Virtual Tech system is still inoperative. This also means no dash clock, no compass heading... for the last ten months. VT box replaced 2 times.</p><p>Dash wiring checks out okay. Dealership even sent WS a video of the box booting up. They have no idea. (Funny thing is that I have always gotten all my friend's VT emails because salesman mistakenly listed me as a recipient. My buddy has never gotten them. I have to forward all these emails so he gets the info. I've asked salesman ten times to remove my name.)</p><p><br /></p><p>3. Soggy sleeper carpet. Won't dry out. I believe it to be coming through the poorly designed under-bunk access door seals. Foam backed padding under the bunk is soaking wet all the time. I dry it out. It's wet again when I'm not looking. I have adjusted the catches now until there is no more threads remaining. Still getting wet. Dealership says they would have to call in a body shop to lift up the carpet!!! Say what!!!? </p><p><br /></p><p>4. DD13 was making an odd rythmic clattering noise coming from the fuel rail every 3-4 seconds. You can feel the clattering on the rail. Detroit Diesel was sent a video and said they've never heard an engine make that noise. It's not the fuel quantity valve. There's no metal in the filters, so it's not the pump coming apart. Detroit wanted to replace ALL the injectors next (because they have no idea what else to do), but then the noise disappeared. Engine has been quiet for weeks. Well, I don't like just throwing parts at something without knowing what's going on. And three different techs said they wouldn't do it either if it was theirs. So I had dealer ask Detroit if they still wanted new injectors. Now Detroit won't answer the dealership. That was three weeks ago and still an open ticket.</p><p><br /></p><p>5. Just started smelling coolant coming from the auxiliary heater in the sleeper. BTW, is that heater supposed to feel hot to the touch... even though it's off and it's temp dial is turned all the way cold? </p><p><br /></p><p>6. Accuride wheels all corroding.</p><p><br /></p><p>7. Bad paint, bad clear coat, plus paint chips since new. Nobody wants to fix it. Both doors dented since new. Nobody wants to fix them. Excuse after excuse.</p><p><br /></p><p>List goes on. Truck has sat idle at the dealership for eleven business days (dealer doesn't work on weekends) over the course of just the last month. Truck hasn't had one thing corrected.</p><p><br /></p><p>Truck has 75K miles on the clock.[/QUOTE]</p><p><br /></p>
[QUOTE="GlassHalfEmpty, post: 9723184, member: 288711"]Thanks for the info, Star. My truck still has a laundry list of problems for the dealer to repair. I'll add the CB to the list. Current Laundry List: 1. Driver's side window regulator still makes crunching sound after two replacements. Door panel now rattles all the time. Cold air is now coming through top of the panel. Window freezes over. 2. Passenger's side window drags. Operates much slower than driver's side. At least it doesn't rattle. No cold air coming through. Maybe I'll just not let them touch it. 2. Virtual Tech system is still inoperative. This also means no dash clock, no compass heading... for the last ten months. VT box replaced 2 times. Dash wiring checks out okay. Dealership even sent WS a video of the box booting up. They have no idea. (Funny thing is that I have always gotten all my friend's VT emails because salesman mistakenly listed me as a recipient. My buddy has never gotten them. I have to forward all these emails so he gets the info. I've asked salesman ten times to remove my name.) 3. Soggy sleeper carpet. Won't dry out. I believe it to be coming through the poorly designed under-bunk access door seals. Foam backed padding under the bunk is soaking wet all the time. I dry it out. It's wet again when I'm not looking. I have adjusted the catches now until there is no more threads remaining. Still getting wet. Dealership says they would have to call in a body shop to lift up the carpet!!! Say what!!!? 4. DD13 was making an odd rythmic clattering noise coming from the fuel rail every 3-4 seconds. You can feel the clattering on the rail. Detroit Diesel was sent a video and said they've never heard an engine make that noise. It's not the fuel quantity valve. There's no metal in the filters, so it's not the pump coming apart. Detroit wanted to replace ALL the injectors next (because they have no idea what else to do), but then the noise disappeared. Engine has been quiet for weeks. Well, I don't like just throwing parts at something without knowing what's going on. And three different techs said they wouldn't do it either if it was theirs. So I had dealer ask Detroit if they still wanted new injectors. Now Detroit won't answer the dealership. That was three weeks ago and still an open ticket. 5. Just started smelling coolant coming from the auxiliary heater in the sleeper. BTW, is that heater supposed to feel hot to the touch... even though it's off and it's temp dial is turned all the way cold? 6. Accuride wheels all corroding. 7. Bad paint, bad clear coat, plus paint chips since new. Nobody wants to fix it. Both doors dented since new. Nobody wants to fix them. Excuse after excuse. List goes on. Truck has sat idle at the dealership for eleven business days (dealer doesn't work on weekends) over the course of just the last month. Truck hasn't had one thing corrected. Truck has 75K miles on the clock.[/QUOTE]
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TruckersReport.com Trucking Forum | #1 CDL Truck Driver Message Board
Forums
>
The Garage
>
Trucks [ Eighteen Wheelers ]
>
Commercial Truck Forums
>
Western Star Forum
>
Planning on getting a 2020 5700XE
>
Reply to Thread