Username:

Message:

<p>[QUOTE=&quot;Siinman, post: 12383255, member: 194693&quot;]I had an issue with my local dealer when I first bought the truck from them few years back. Had a few things done and had new batteries put in and add a 4th battery as well. Got it all done and drove back home not really thinking about looking over the job, Got this feeling I should have looked at truck before I left the shop. Turns out they did not install the 4th battery and charged me for it as well. I called and was real stern about the issue but also wanted to not burn any bridges as well.</p><p><br /></p><p>Had them get the manager in the picture for me so I could explain this was gonna cost my my load since I already booked it for that day. Made it a point to be fair but accountable on this issue. They fixed the issue when I came back and gave me a free PM service out of the issue. After that I got to know everyone in the shop and they really looked after me from there. I had a lot of work done to that truck so it surely paid off in the long run not to blow that situation completely out of control.</p><p><br /></p><p>I had many times got better pricing and many breaks. Also if I took the truck in for something I would tell them when I needed truck back and they made sure I got it back. When I had no time line I would tell them no worries and take time. They have been the only dealer/shop I have been extremely happy to work with since that time.</p><p><br /></p><p>Be professional but also if they charge at a higher dollar amount hold them to that standard. Talk to manager and they will be easier to deal with than a counter person doing the billing paperwork.[/QUOTE]</p><p><br /></p>

Your username or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?