Hi,
I'm a reporter working with NPR Planet Money. I'm looking into a story on rising cargo theft, especially in the food and beverage sectors. Seems like criminals are preying on mom and pop trucking companies (without big IT departments or fancy software) using malware or phishing emails to break into their systems or to claim loads that they then steal. I'm looking for an operator who has either been victim to a scam like this or has managed to catch the scammer before damage was done.
I am happy to not use your name on air if you feel that it might impact business. I'm just looking for a real person to walk me through their experience and the measures that you/the industry is taking to prevent theft.
If you're willing to talk, you can email or DM me. Thanks so much for your consideration.
Reporter seeking stories about rising cargo theft
Discussion in 'Ask An Owner Operator' started by Jane Black, Aug 27, 2026.
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I don't where you got the notion that mom and pop trucking companies are getting their systems broken into. That is just not what the current trend of theft is all about. It is not really something that can happen to speak of.
You are not going to like the answer, but the current cargo thefts have to do with the huge number of immigrant non-domiciled truck drivers and foreign owned trucking companies in the US right now. Most common situation right now is loads being picked up moved over the southern border or taken to the docks and loaded into a sea bound container and shipped overseas.
These foreign companies either spoof a legitimate carrier's credentials, have legitimate credentials (are chameleon carriers), and/or have an inside man at the brokerage or shipper.bullhaulerswife Thanks this. -
Mom and Pops would be the least likely to fall victim , unless it’s a straight up jacking.
I’m also curious as to where you gained that idea.
Agree with @Toomanybikes on this.
My carrier sends us nationwide data on theft for driver awareness , I can share if needed, but you probably already have access to the resources.OLDSKOOLERnWV and Lonesome Thank this. -
I think the larger companies would be the target because their processing of loads are almost exclusively through internal systems, including creating bol and destination addresses. I would like to have you explained how this criminal process works because most of us haven’t heard this one. Some medium companies have had ransom ware problems but not cargo stolen,Lonesome Thanks this.
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Thanks to everyone for answering! That it's on the rise is no question. But the mom and pop piece came from a security expert who monitors the trucking industry. He told me that the fragmentation of the industry, and the number of small players out there, makes it easier for these criminals (sometimes backed by organized crime) to use phishing emails. The criminal claims to be posting a load, a company clicks to book it and they are able to break into the system. Then they have credentials to claim a load as a legitimate trucking company and can go pick it up and steal it. (I am a food reporter, not a tech one so these details may not be EXACTLY right, but you get the idea.) The security expert also said that the necessity to move fast -- to claim loads -- means that people aren't always as careful as they should be. This ring any bells? This is a case I would have LIKED to write about but it hasn't gone to court yet so the FBI won't talk. But you can read about it here. It's CRAZY. https://www.justice.gov/usao-ma/pr/new-york-man-charged-multi-state-organized-cargo-theft-conspiracy
Other thoughts? Really grateful! -
I do know that a lot of the stolen loads do go straight to the ports and overseas. Apparently energy drinks are a big target.
The issue is faking credentials as a real driver and then picking up a load and stealing it, rather than delivering it. May very well be immigrants doing the stealing but the FBI says organized crime is behind some/much of it.
blairandgretchen Thanks this. -
Insurance companies could solve the problem overnight.
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As a small carrier, I would think it would be more challenging to steal freight as the circuit is smaller in my arena:
No cloud based/ app based/ internet based part to hack.blairandgretchen and Deere hunter Thank this. -
Ruthless, the smaller circuit helps, but the phishing angle Jane describes has hit small carriers too. The version we saw last year was an email that looked like a rate confirmation from a broker we actually run for, with a link to sign it. The link went to a fake login page for the load board. Once they have that login they post loads under your MC or book loads as you and you find out when the receiver calls.
Cheap fix that works for us: nobody signs a rate con from an email link, we open the broker portal ourselves, and the load board login has a phone code on it. Takes 20 seconds and closes that door.singlescrewshaker, blairandgretchen, bullhaulerswife and 1 other person Thank this. -
She's already written the article; she's looking for some gullible Cleetus comments to pad it out with. The main thrust will be fragmentation bad, megas good and the comments will be credited to the forum with no link to the thread so nobody who reads the article sees the context.RushmoreTrucker, TurkeyCreekJackJohnson and bullhaulerswife Thank this.
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