Rip off

We booked a load with Allen Lund CO to load at 1600 waited most of the day accepted there tracking was to the shipper by 1600 the shipper said they moved / cancelled the appointment we called the broker after 2 hours of on sight with reefer run at -10 and 90 degrees out side they said no load we will give a truck hired not used for 150$
We have 300k investment with truck and trailer and they think 150$ make all better
I would not book with this company again! End up dead heading 75 the wrong way to pick the load up. They don’t put a PO# on the tender so our dispatcher can call and check the status of the load. They don’t care about the truckers all they care about is that you follow there policies and they write them to screw the trucking company’s doing the work! never again!
we ended up dead heading the truck to MN 400 mile so we could pickup the load booked ! We live up to our obligations unlike so companies.
Randy B

 

The appointment was not confirmed by the broker, not the shipper. We only booked the load to get or truck to next load that we had to pick up. After the load was canceled two hours after we were at the shipper left us no options to recover the load between. truck hired not used 150$ i is insult. This truck and trailer worked o cooling the trailer for 4 hours we mobilized the equipment to the shipper. Yes we can mark it up to a loss. But this happens to Frequently in the industry. The problem is getting to be that the culture is order extra trucks and just cancel it if we don’t need it only 150$
Maybe is not the broker but they are the point of contact and they are only as good as there paper work. They did do the job correctly. The truck didn’t get loaded. That is a fact.