Ryder truck Lease equipment issue

Discussion in 'Trucker Legal Advice' started by Intothesunset, Jul 9, 2019.

  1. Intothesunset

    Intothesunset Road Train Member

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    My question is concerning my situation as of today. My new Cascadia with TK DPF APU will not run to cool truck. Red triangle with engine indicator on panel. Did Regen yesterday. Also truck will not idle more than 5 minutes to cool. It is 78 degrees outside. And these cascadias are always hot inside.
    If I call Ryder to come to truck as I am past my 14 hours I do not want to drive anywhere. If I am told to bring it in later what are my rights? I also have a dog on board. I do not blame Ryder for this issue on a new truck, I blame the TK evolution being made cheap. But if I could idle truck that would be great. And Ryder has a stupid chain of command as I need authorization to go to a manufacturer for work on warranty type issues.
    I am at a rest area and unable to rest. I am frustrated and furious.
     
  2. ZVar

    ZVar Road Train Member

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    You have no rights really. You can drive it to a hotel and get a room for the night, but that's about it.
    Anything else is working on the truck, so On Duty (Driving).
    There really is no exemption for this.
     
  3. Razorwyr

    Razorwyr Road Train Member

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    You can try to set trailer brakes and release tractor brakes, that will sometimes trick a truck into idling that normally shuts down
     
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  4. Eddiec

    Eddiec Medium Load Member

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    Call Ryder and advise them the truck needs fixing. It's their truck and you're leasing it from them. Hence you are the customer. But since it is Ryder's truck , you have to follow their procedures to get it fixed.

    If you as the customer, are not happy with this arrangement, then you, as the customer, can make a change to a vendor that suits your needs. Ryder is not obligated to fix the problem in the manner that you want. Ryder is only obligated to fix the problem.

    Any time utilized to address the issue should shown as " On duty not driving" because you're attending to the needs of truck. Even if you are not the person turning the wrenches.

    Now if you drop it off and get a hotel room; then you can show yourself as "off duty" because you have left the vehicle in the care of someone else.

    It is all subject to interpretations.
     
    Last edited: Jul 10, 2019
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  5. Intothesunset

    Intothesunset Road Train Member

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    I drove to Ryder in outlaw mode. They set the idle to unlimited. The Apu is still fubar until home Ryder looks at it.
    Boss man is not happy.
     
  6. ZVar

    ZVar Road Train Member

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    Don't blame him. You put his company at major risk. If you would have gotten into a wreck, he could loose the company. Doesn't matter who's fault.

    Should have went to a hotel so as not to run illegally.
     
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  7. Intothesunset

    Intothesunset Road Train Member

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    I hate hotels. And finding one with dog deposit is not always easy.
    Wrecks can happen anytime even when your parked. It's part of life.
    Problem solved now.
    Guess I'm an elog outlaw now?
     
  8. deathB4decaf

    deathB4decaf Medium Load Member

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    I'll be blunt, if I were the safety person I would have written you up.
     
  9. Capacity

    Capacity Light Load Member

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    You all got to much starch in your Pajamas , trucking just aint no fun no more.
    Give the guy a break and his pet to , wow.
     
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